评论 (41)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年8月29日

This app has reduced the workload for our CX team and increased customer satisfaction by enabling the customer to cancel their order on their own if needed. I noticed the app included a "void authorization if order cancelled" action but it wasn't available in Flow. The app developer added it to Flow in less than 24 hours so now we're getting other benefits than just cancelling orders.

Thanks for the quick assistance!

Eko Health
美国
7个月 人在使用应用
2024年6月5日

This app has been a big help to both our customers and our team by giving customers the opportunity to cancel their orders in case of an error on their own time. (We have a small customer care team, so giving customers their own tools is a big boost for us.) Easy to set up and adjust — and the owner Axel has been so helpful any time we encounter an issue when updating the app.

Magnetic Me
美国
1年多 人在使用应用
2024年6月30日

It's very wonderful app.
I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.

LINE FRIENDS SQUARE
韩国
4个月 人在使用应用
2024年8月7日

Amazing app and very helpful customer service!

Healthy Noodle
美国
大约1个月 人在使用应用
2024年7月2日

Speedy and helpful customer support

Pole Junkie
英国
2年多 人在使用应用
2024年6月21日

Axel is the man! He's very knowledgeable, helpful, and quick to respond. Additionally, this app is amazing too, with lots of functions and customization.

Crown Home Canada
加拿大
1天 人在使用应用
2024年2月27日

We love this app. We requested a new feature and Axel was able to get it pushed out for us fairly quickly. He was so easy to work!

Hope Health Supply
美国
10个月 人在使用应用
2024年2月24日

This app is exactly what our store was looking for to reduce the amount of time spent responding to emails about cancelling or changing an order, and give our customers a simple option to cancel an order within a certain time limit after being placed. The initial setup was a breeze, and Axel was extremely helpful (and quick!) with answering questions we had prior to installation, and customization after installing. There was a slight glitch with the order cancellation link not showing up on our customer account page, but that was because of our theme, not the app itself, and Axel had it fixed within minutes of emailing him about it. 100% perfect!

Retrogression
美国
5天 人在使用应用
2024年6月6日

Axel from support just helped us get set up and was very fast to respond and extremely helpful. They assisted us in some minor personal tweaks. Although we only installed the app today, it appears to fulfill all of our needs.

Build4less
英国
大约1小时 人在使用应用
2024年4月6日

Since installing Yagi Order Cancellable, I no longer have to worry about not receiving a customer's email to cancel too late because the order has been fulfilled. The customer can cancel an order on his/her own before the order is fulfilled. The app takes care of cancelling an order, initiating a refund and notifying me of the cancellation. It is great help for me.

Jacknjellify
美国
12天 人在使用应用