Yagi Order Cancellable
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Caractéristiques
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Utilisation directe dans l’interface administrateur Shopify
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Fonctionne avec les thèmes les plus récents
À propos de cette application
Lancement
14 janvier 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Assistance – autreFonctionne avec
Processus de paiement, Customer HubThe app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can do it on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Contient du texte non traduit
Tarification
Monthly Plan
$7 / mois
- Allow customers to cancel and reorder
- Receive email notification when customer cancel order
- Set time limit
- Checkout Extensibility support
Essai gratuit de 14 jours
Monthly Plan
$7 / mois
- Allow customers to cancel and reorder
- Receive email notification when customer cancel order
- Set time limit
- Checkout Extensibility support
Essai gratuit de 14 jours
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
32 avis
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
This app is exactly what our store was looking for to reduce the amount of time spent responding to emails about cancelling or changing an order, and give our customers a simple option to cancel an order within a certain time limit after being placed. The initial setup was a breeze, and Axel was extremely helpful (and quick!) with answering questions we had prior to installation, and customization after installing. There was a slight glitch with the order cancellation link not showing up on our customer account page, but that was because of our theme, not the app itself, and Axel had it fixed within minutes of emailing him about it. 100% perfect!
Since installing Yagi Order Cancellable, I no longer have to worry about not receiving a customer's email to cancel too late because the order has been fulfilled. The customer can cancel an order on his/her own before the order is fulfilled. The app takes care of cancelling an order, initiating a refund and notifying me of the cancellation. It is great help for me.
If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.
We love this app. We requested a new feature and Axel was able to get it pushed out for us fairly quickly. He was so easy to work!
I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.
À propos de cette application
Lancement
14 janvier 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Assistance – autreFonctionne avec
Processus de paiement, Customer HubConçue par Yagi Software
À propos de Yagi Software
Note moyenne : 5,0
3 ans d’expérience dans la création d’applications pour l’App Store de Shopify
CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY
Assistance
Envoyer un messageaxel@cancellable.app
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