Order Cancellable

Order Cancellable

$7/month. 14-day free trial.
Rating (5)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

January 14, 2021

Languages

English

Integrates with

Customer Hub

The app allows customer to cancel and reorder their order on their own, without contacting support

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time. Order Cancellable makes it easy for customers to cancel and reorder from the order status page and the account page

Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time. Order Cancellable makes it easy for customers to cancel and reorder from the order status page and the account page more
  • Let customer cancel order on their own, with one click
  • Let customer reorder their previous order items on their own, with one click
  • Set cancellation time limit, eg: customer can only cancel within 1 hour of order
  • Set fulfillment time limit, customer can only cancel until the next fulfillment
  • Use "cannot-cancel" tag to specify products or orders that cannot be cancelled

Pricing

14-day free trial

Monthly Plan

$7/month

  • Allow customers to cancel and reorder
  • Receive email notification when customer cancel order
  • Set fulfillment / cut-off times

Monthly Plan

$7/month

  • Allow customers to cancel and reorder
  • Receive email notification when customer cancel order
  • Set fulfillment / cut-off times

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

23 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 14, 2022

I am a huge fan! the app works well and their customer support is very fast and they are willing to walk the extra mile with you.

exelioo
Palestinian Territories
Time spent using app: 4 days
August 12, 2022

We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.

Jolicare
Malaysia
Time spent using app: 1 day
June 9, 2022

Great App and super fast responses from the team! Definitely would recommend app for customer edits and cancellations.

REBDOLLS
United States
Time spent using app: 29 days

About this app

Launched

January 14, 2021

Languages

English

Integrates with

Customer Hub

Built by Yagi Software

About Yagi Software

5 average rating

2 years building apps for the Shopify App Store

Support

Send a message

axel@cancellable.app

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