
Yagi Order Cancellable
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Highlights
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No impact to your online store
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Use directly in Shopify admin
About this app
Launched
January 14, 2021
Languages
English
Categories
Cart modification - OtherIntegrates with
Customer HubThe app allows customer to cancel and reorder their order on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time. Order Cancellable makes it easy for customers to cancel and reorder from the order status page and the account page
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Let customer cancel order on their own, with one click
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Let customer reorder their previous order items on their own, with one click
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Set cancellation time limit, eg: customer can only cancel within 1 hour of order
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Set fulfillment time limit, customer can only cancel until the next fulfillment
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Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Pricing
14-day free trialMonthly Plan
$7/month
- Allow customers to cancel and reorder
- Receive email notification when customer cancel order
- Set fulfillment / cut-off times
Monthly Plan
$7/month
- Allow customers to cancel and reorder
- Receive email notification when customer cancel order
- Set fulfillment / cut-off times
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
24 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This app has worked great for our store and Axel is stellar with customer support. Anytime I've emailed him I've had a helpful response within 24 hours.
I am a huge fan! the app works well and their customer support is very fast and they are willing to walk the extra mile with you.
We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.
About this app
Launched
January 14, 2021
Languages
English
Categories
Cart modification - OtherIntegrates with
Customer HubBuilt by Yagi Software
About Yagi Software
5.0 average rating
2 years building apps for the Shopify App Store
Support
Send a messageaxel@cancellable.app
Resources
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