Candy Cart | In Cart Upsell , 리뷰 19개

전체 평점
4.9
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  • 평점의 95%가 별 5개입니다
    18
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    1
2021년 8월 22일

This app is a must have. Install it and watch your average over value increase overnight. It's a no brainer and the minimal and simple layout of the app makes it a perfect fit in any store. Great customer support as well, just try the app you won't regret it

Gravity Case
미국
앱 사용 기간 2개월
2021년 8월 6일

Great support, very useful application. Great support, very useful application. Great support, very useful application.

VAMELIA
미국
앱 사용 기간 대략 1개월
2020년 12월 29일

Beautiful app, beautiful experience, insanely fast and helpful customer service. That's exactly what I was looking for! Glad I found these guys!

kindtouchlovers
미국
앱 사용 기간 대략 1개월
2021년 1월 6일

The app was easy to install and use. Their customer service was responsive and quick. They even voluntarily helped me out with making the app looking more native to my site.

Lumiere Skyn
미국
앱 사용 기간 22일
2020년 8월 24일

Candy Cart is a really great app, it has helped increase our AOV brilliantly and quickly.

But the best thing about Candy Cart is the customer support, it's probably the best support I've had from a company! Big shout out to Lucia and Anastasia for helping with all our queries to get things working as best as they can!

I Want In
영국
앱 사용 기간 15일
2021년 1월 21일에 편집됨

I looovvveee Candy Cart and Candy Rack. Simple, Effective, Not aggressive, Stylish. Mobile Friendly. Everything I wanted from a Upsell.
The support team is super fast.
...and I tried all of the others app there. This is what I wanted.
I am very pleased.Thank you all.

The Loomia
미국
앱 사용 기간 4일
2020년 12월 1일

Great customer service from Tom who is extremely helpful and fixed my issues within minutes. Highly recommended

HappyStore
미국
앱 사용 기간 4일
2020년 4월 12일

Great app! I use this in addition to other app from these guys and both are excellent – I recommend it to every store owner as immediate ROI.

Another Watch
체코
앱 사용 기간 대략 7시간
2021년 8월 5일

The in cart upsell portion of this app (so basically 99% of it) can't be used with discount codes. It literally eliminates the discount code section from your website. Almost all e-commerce stores need to have the ability to offer discount codes to their customers.

My Comfort Ears
미국
앱 사용 기간 대략 2시간
답글 Digismoothie개 2021년 8월 23일

Hi there,

Thanks much for testing our app and for your feedback. I am honestly sorry about your experience. 🙏

We always strive to provide the best possible service and truly help merchants grow their business using our apps. And if we fail, like in your case, we come back with a solution.

Candy Cart uses draft order checkout, allowing merchants to create multiple upsells with different discounts and combine them. That wouldn't be possible without a draft order.

But you are right, and customers can't enter any additional discount on top in the checkout. We communicate this pretty clearly on the app listing (i.e., on this page) and during the onboarding. I am sorry you missed it.

For using custom discounts in the checkout, you can test out Candy Rack, which works completely fine with additional discount codes.

We also plan to revisit Candy Cart behavior in the future. Until then, I have sent you an email with more details and suggestions on how we can help. I still believe we can make it right and fix it.

Good luck, and we hope to welcome you onboard again in the future,

Tom
Co-Founder @ Digismoothie (the company behind this app)

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