Candy Rack | All‑in‑One Upsell
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After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!
Mi state prelevando soldi nonostante io abbia disinstallato l'app
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologize for the unexpected charge and have promptly issued a refund.
The reason Shopify charged you for using Candy Rack was that the app was uninstalled from your store only after the 14-day free trial had ended. But no worries, our support team is always happy to help with refund requests :)
Don’t hesitate to contact us at support@digismoothie.com or via in-app chat if you need any further assistance with the app.
Best regards,
Digismoothie
Super support and helpful.
Styled my popup to my shop :-)
Great support, helpful & timely!
Great customer service!
A must have for every retailer. Very easy to set up and works great - it has already brought us dozens of sold products and a very nice turnover within the first weeks. I highly recommend.
I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!
The App works really well, and the support is amazing. Rein helped me with my problem and she was 10/10.
Thank you again Rein!
I've had several bugs with my theme, but the support has been easy to work with and very quick to get them fixed.
Awesome app, would be lost without it on my store! The service from these guys is the best iv ever experienced! They have helped me custom code things for my site so many times and its always unreal! Highly recommend!