Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
7 de diciembre de 2022

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

Happy Houseplants
Reino Unido
10 meses usando la aplicación
3 de noviembre de 2022

I love DigiSmoothie. I shopped around for a lot of upsell apps and they had the best reviews and after installing the app. I learned they totally live up to their reputation. I have gotten personal assistance that goes above and beyond and even a few of my suggestions have been implemented right away which shows they are constantly improving. I'm so happy with the performance and support of this app. that I am looking to add 1 or 2 more of their apps. I also appreciate how transparent they are by taking the time to let you know about any issues that could arise due to SHOP/Themes/Inventory syncs. They know their product well. I highly recommend Candy Rack and this company overall.

Espresso Parts
Estados Unidos
2 meses usando la aplicación
4 de abril de 2023

I have been using this app for all my stores, it's worth it and gets the job done every time making your store more profitable. The app is very user-friendly and Sebastian at support was more than helpful during my special customization inquiries. I recommend every store doing volume to have this app!

LumenBloom
Canadá
Alrededor de 7 horas usando la aplicación
28 de diciembre de 2022

To be honest, I tried at least 20 apps for my cross-sells.
I always had the problem that you couldnt choose product variants for the trigger product, which is possible with candyrack.
Also, other apps I tried had so many bugs, it was a mess and just not usable. I am so happy I finally found an app now for my cross-sells.
I had a very nice conversation with the customer support. Andrés was super fast and helpful! I can definitely recommend!

Printoria
Alemania
5 meses usando la aplicación
5 de septiembre de 2023

Really impressed with the proactive and hands on assistance from these guys. After trialing other apps, their system was by far the most versatile and easy to use and get up and running. The pricing was honest and straightforward, just offering a full package for a fair price, rather than bits and pieces and different pricing tiers that end up hiding costs etc.
Go you beauties!

SensorySam
Nueva Zelanda
6 días usando la aplicación
17 de abril de 2023

We LOVE Candy Rack. It is a beautiful app that looks great on our site--very professional. The customer service is top notch! Lucia helped us tremendously to setup the app so that it looked great on our store. When another one of our apps conflicted with the Candy Rack app, Lucia and the team fixed the issue, going above and beyond to make sure all was good. The app has brought us increased revenue and is just great!

ThumbPRO
Estados Unidos
3 meses usando la aplicación
2 de marzo de 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

MacondoForever
Estados Unidos
3 meses usando la aplicación
20 de enero de 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Senken Knives
Estados Unidos
Alrededor de 2 horas usando la aplicación
3 de marzo de 2023

Our products take a lot of customization and the wonderful support (especially Febby) were incredibly helpful in customizing the app so it would work for us. We have already seen an increase in sales by offering the upsell on our page.

Visitag
Estados Unidos
10 días usando la aplicación
2 de julio de 2023

It has been great! I appreciate the help from the staff! They reached out to me through email, offering their assistance to make my upsell better, and I am forever grateful because I would not have known to do this on my own.

Lap of Luxury Scrubs
Estados Unidos
Alrededor de 1 mes usando la aplicación