Candy Rack • Upsell Cross‑Sell
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Does not function at all as promised. Told you can use for free with development stores, but that's not actually the case. They offer a free trial for 8 days if you complain, but again, not the 30 day free trial as advertised.
Yes it is okay if you want to waste the first payment, as it would be great after that. But, unfortunately it is an AI driven app with zero human interactions.
Hi there,
Thank you for testing our app, and I am honestly sorry about your experience. We definitely don't want you to pay anything if your store isn't live yet. I have sent you an email and offered a free subscription. Hope it works for you.
All the best,
Tom
Co-founder
No free plan, as they say; only a trial plan is available for 14 days, and then you start paying.
Please fix this, I downloaded it based on the free plan you wrote.
Hi there,
Thank you for your feedback. We understand your confusion and apologize for any misunderstanding. Our app listing does specify that the free plan is available only for stores on Shopify’s trial or development plans, with a 14-day trial for standard stores.
We’ve reached out to you directly to offer an extended trial period and personalized support. We're looking forward to your response :)
Best regards,
Digismoothie Team
