Candy Rack | Upsell tout‑en‑un
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Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.
Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see.
I am glad the issue got fixed. (really fast)
I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.
This app does exactly what we wanted. It allows a little offer after a product is added to cart, which has allowed us to get a little bump on AOV, it's also been useful for post purchase upsell, although we're still figuring out the best offers for our customers. Customer support are awesome and Lucia was MEGA helpful and you can tell they really want us to succeed as a business.
not enough time for testing
Hi there,
Thanks much for testing our app and for your feedback.
Shopify charged you for Candy Rack because the app was uninstalled after the 14-day free trial had ended. However, our team promptly issued a refund as soon as you requested it.
If you decide to try Candy Rack again, feel free to contact our support team—we’ll be happy to extend your free trial.
All the best,
Tom
Co-Founder
awesome app!! support is the most helpful.
I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)
The support with this app is phenomenal. I have had a ton of questions, and they've looked into every issue I've had with patience and courtesy. The app works as expected.
I was a little disappointed to find out the thank you page upsell is currently unavailable on the new checkout, but they're working on getting this back. I'm currently using a checkout upsell and post purchase upsell and everything is working like it should. The app paid for itself within the first day or two.
We are happy with this app and top customer support, Alex helped me with some customizations and we are happy with the results
Really great support, tried all the upsell apps on shopify and seriously this is the best.
Absolutely delighted with this app.
I needed an app the did Digital upselling and they did.
I needed an app toshow the upsell either on the product or cart page and they did.
A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!