Candy Rack | All‑in‑One Upsell
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Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see.
I am glad the issue got fixed. (really fast)
I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.
The support with this app is phenomenal. I have had a ton of questions, and they've looked into every issue I've had with patience and courtesy. The app works as expected.
I was a little disappointed to find out the thank you page upsell is currently unavailable on the new checkout, but they're working on getting this back. I'm currently using a checkout upsell and post purchase upsell and everything is working like it should. The app paid for itself within the first day or two.
Would Recommend:
Working with Digismoothie team (Candy Rack) for about 3 months and they have been very helpful and responsive in working with us on our Upsells.
We had 13k Upsells that were required to add to our site. The CSV upload option with the team really has helped us do what needed to be accomplished in a much more efficient manner; and we appreciate how much you can modify/adjust for design without doing any coding, which is an option and would let you take your customizations even further if you wished.
Customer Service has been quick and responsive, uploads happen overnight for us which works out great and VERY rarely if there is an issue that has occurred during an upload, only takes them about a day to resolve.
Lucia, Christian, Andres and Rein are a few individuals that we have had the pleasure of working with and all have provided excellent customer service.
Thank you to the entire team for your help with our site.
We are happy with this app and top customer support, Alex helped me with some customizations and we are happy with the results
awesome app!! support is the most helpful.
Absolutely delighted with this app.
I needed an app the did Digital upselling and they did.
I needed an app toshow the upsell either on the product or cart page and they did.
A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!
Really great support, tried all the upsell apps on shopify and seriously this is the best.
We've used "Candy Rack" in many different Shopify Stores with all kinds of themes and with a bit CSS it's easily adjusted to feel integrated into any design. Working with it for a while, we can not only recommend it, but we also guarantee that it's one of the best developer's and app's out there. Digismoothie's "Candy Rack" will increase "AOV" and make all products feel more connected for the customer. A 5/5 Support with quick help and even per store adjustments that work perfectly well, what more can you ask for? If you haven't tried this app yet, what are you waiting for?
Extremely high value app thats a no-brainer. Love love love the app! The support is also top notch!
Amazing - works solidly with my theme as well, unlike some of the competition. Support is also stunning, they changed the look to a perfect match with the theme!