Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

January 30, 2022

I just installed Candy Rack a couple of days ago and I already have seen a few conversions from it! I am optimistic that this may be the solution I've been looking for to increase my AOV.

Forged Flare®
United States
11 days using the app
June 29, 2019

Exceptional customer support with practically instant replies. Most aesthetic upsell app you can get, looking forward to making some $$$ with it

Monaver
United Kingdom
10 days using the app
January 16, 2023

This is a great app for upsell. It lets you customise easily to meet your needs. Also they have really good and speedy customer service. World class, recomend it!

LOKK
Norway
10 days using the app
March 3, 2023

Our products take a lot of customization and the wonderful support (especially Febby) were incredibly helpful in customizing the app so it would work for us. We have already seen an increase in sales by offering the upsell on our page.

Visitag
United States
10 days using the app
Edited January 6, 2019

This app is good for upp-sells if you normaly sell just one uppsell deal at a time, due to the discount code limits of the Shopify platform it can only perform one task a time.
Support is great and friendly, but sadly this app did not meet my needs so I had to uninstall it.
Pros: Good looking, easy to set up, good support, works as it is although with limits
Cons: Only one offer works for each cart, Not possible to select multiple quantities of offered item (exc, buy x, get 2xY at 20% off), not possible to use standard discount codes while using offers with this app in cart (Shopify issue)

I will however give them 5 stars, because the app is good for what it can do besides the limits of shopify, And the team is more then willing to help and try to work on this issue that shopify makes so it's not fair of me to give less then 5 since this is out of their control

Icevape
Iceland
10 days using the app
September 19, 2022

i really like this app, who help to grap so much upsell opportunities, very friendly design, and good customer service.

palmyria
China
9 days using the app
July 11, 2020

amazing, they helped me with all the coding and integrating candy racks with other apps which made my site look great!!

TinyEdges
Philippines
8 days using the app
March 21, 2023

Great UI and easy to customize. We had an issue with the popup not displaying correctly but the Candy Rack team helped us solve it fast and now it works very well!

Frida & Florence
Hong Kong SAR
6 days using the app
August 31, 2020

Simple and clean design that does the job well. Looks really good on mobile! Tom at support was fast and efficient to help with any issues too!

Bubbly Fingers
Singapore
5 days using the app
July 22, 2020

Awesome app and even better customer support! Fast response and assisted with the setup. Highly recommend.

YEOUTH
United States
5 days using the app