Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

November 23, 2023

This is by far the absolute best app support i have encountered here on shopify. candy rack has truly helped to transformed my store and the team has helped me so so much to customize so many features and worked tirelessly to get things working properly for me. I can not say it enough how amazing this app and support are!

Silk Skin Co.
United States
5 months using the app
March 28, 2024

Super top notch costumer service and app!

Otay Baby
United States
2 months using the app
December 17, 2023

Very good and helpful app. Great customer support :) Thank you!

Medi Know
Germany
About 2 months using the app
December 2, 2023

Best upsell app we found after testing several of them! BEST PART: Customer support was superb!

ShopQueer.co
United States
3 days using the app
November 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

Braadbaas
Netherlands
3 days using the app
December 6, 2023

Great customer service, very responsive!

Nano Hearing Aids
United States
6 months using the app
April 12, 2024

After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!

Nutri Nation
United States
October 16, 2023

Great app and even better customer service. Response time is very quick and they go above and beyond to help. I've tried at least 15 other free trials and I so glad to have found Candy Rack!

Hiccups Children's Boutique
United States
About 2 months using the app
August 29, 2023

Excellent app, does exactly what is advertised and the support is amazing... well done all around. Highly recommended.

Dirt Cheep
United States
About 3 years using the app
December 19, 2023

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

SONS OF ELECTRICITY
Germany
About 1 month using the app