Avaliações (39)
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Absolut schlecht. Völlig verbuggte App beim hinzufügen des Pfands werden Random Produkte als Pfand angesehen und hinzugefügt.
Die Option % Sätze auf Produkte zu erheben funktioniert auch nicht.
Danke und schnell wieder deinstallieren.
Hi, Sorry to hear of your experience. I checked and we do not have any tickets or reach out from you. We are happy to support your store setup (theme and app mix). We would appreciate the opportunity to take a look before seeing a review like this. Please reach out support@sasquatchstudio.co.
Unreliable, randomly removes selected products from their rulesets costing our company money while their support team tries to figure out what is happening. Slow on POS devices as well, overall happy to be done using this application. App has a lot of potential, but not quite there yet.
Hi, We have reached out countless times and haven't heard back. Please feel free to connect with me support@sasquatchstudio.co
Support was very quick to accommodate to our unique parameters. The app works very well and doesn't allow the customer to evade the fees. I tried multiple apps before Canteen and every one of them didn't make the cut. Great job Sasquatch.
We had a problem with the chat feature to reach out for help, ok, you should use email to get in touch with them. But when Jordan from Sasquatch Studio contacted us, he helped us not only set up the app. He found another app conflicting with the canteen app and helped us fix all the issues. The app works perfectly even in the cart drawer which other similar apps don't. The app has no delay in applying the deposit, works with ReCharge (not known as an easy to work with app) and Jordan even pushed me in the right direction to make the app only work in Germany with its "special" deposit rules. From 1 star (because the intercom didn't work) to 5 stars for the great support. Thank You
Thank you so much! It has been a pleasure to work with you guys!
We use this to tie environmental fees to products, overall works well. Had a few issues bit support has been great. Without this our site wouldn't work.
App works just as we need it to and customer service is quick!
I was looking for an app that allows us to automatically add eco fees to the customer's cart without them having the ability to remove it for some time. This app is definitely the solution! It is so easy to set up, and works great. I am so happy we found Canteen.
Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.
Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!
Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits