Avis (1 183)

Note globale
4,8
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
24 décembre 2024

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

Sk1ntro
Canada
7 jours d’utilisation de l’application
Care Cart a répondu 20 février 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇

4 mars 2025

Alice helped me with my add to cart email signup issue and we figured it out quickly.

Easy to use app
Great customer service

QHC Supply
États-Unis
Environ une heure d’utilisation de l’application
Care Cart a répondu 6 mars 2025

Hi QHC Supply Admin,

Thank you for adding a wonderful review and we're glad that our support team was able to help you quickly.

We still want to improve your experience to 5-star with us. Our support manager has reached out to you via email. Please respond and let us know how we can further improve your experience?

All the best!

29 novembre 2024

Great app and support team. Very quick response.

Nokwal
États-Unis
Environ 3 ans d’utilisation de l’application
16 octobre 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Presque 4 ans d’utilisation de l’application
Care Cart a répondu 11 novembre 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

16 novembre 2024

Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.

Chic Botique
États-Unis
12 jours d’utilisation de l’application
Care Cart a répondu 20 novembre 2024

Thanks a lot. Your review has made our day. 🙂

Modifié le 1 décembre 2024

I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.

4 days and still no progress. Also they are activating the app without info and people receive emails in different language.

Turku Kārums
Lettonie
4 jours d’utilisation de l’application
Care Cart a répondu 2 décembre 2024

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution.

Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store.

Thank you for your patience and understanding.

3 mars 2025

Good customer support see let see how it goes for my abondoned orders recovery process team is working on it hopeful for good response. Thanks

Amz Pallet Box
Royaume-Uni
8 minutes d’utilisation de l’application
Care Cart a répondu 20 mars 2025

Thank you so much for your feedback! 😊 Our customer support team is available 24/7 for you. 🙏🏻

27 janvier 2025

I really like that there is a support team that is ready to help 24/7!

ruby merlot
Singapour
Environ 2 heures d’utilisation de l’application
Care Cart a répondu 20 février 2025

Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻

13 novembre 2024

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Digital Party Tools
Italie
24 jours d’utilisation de l’application
18 novembre 2024

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

DAIMEY
Portugal
2 jours d’utilisation de l’application
Care Cart a répondu 20 novembre 2024

Thank you so much. The 24/7 live support team is always here for you.