Avis (1 183)

Note globale
4,8
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 1 décembre 2024

I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.

4 days and still no progress. Also they are activating the app without info and people receive emails in different language.

Turku Kārums
Lettonie
4 jours d’utilisation de l’application
Care Cart a répondu 2 décembre 2024

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some ...

13 septembre 2024

I converted 3 emails out of 3000. Never had an email campaign perform so poorly. The design is disgusting on this app. No way to implement direct discount on 'return to cart'

Cooling Fan
Royaume-Uni
7 jours d’utilisation de l’application
Care Cart a répondu 16 septembre 2024

Hi, We sincerely apologize for any inconvenience you’ve experienced. Our Customer support manager has reached out to you via email to address your concerns and offer ...

Modifié le 30 mars 2023

This review is done entirely based on my experience, I'm not going to say if it's good or bad, or write a bad review, like, "don't use it, doesn't work" I'd like to be constructive and provide my feedback using this app for more than three years.
It indeed helped to recover abandoned carts using their mail sequence, and the recovery success varies if you have your website in different languages ...

Golden Beards
Danemark
Plus de 3 ans d’utilisation de l’application
Care Cart a répondu 22 mars 2023

Thanks for your feedback. We want to update you that the App was made Free for Six Months already under working conditions. You did not approach us during that time for any ...

22 décembre 2017

Once you download it and then close out of the app and then try and go back into the app it shows a blank screen. It would be 4/5 stars, but since this is a huge problem you get 1

Tyde Designs
États-Unis
Presque 2 ans d’utilisation de l’application
Care Cart a répondu 18 mars 2019

It seems that you faced a problem in the early days of our launch due to which you left a negative review.
However, as you have been using Carecart for over 16 months now, I ...

5 avril 2020

captured more unknown than actual emails. I tested out my own email and still listed it as unknown. not helpful and it is useless.

ZoesQOQ
États-Unis
11 mois d’utilisation de l’application
Care Cart a répondu 6 avril 2020

We see that the app was uninstalled on 11th March within the trial period and it has recovered some valuable carts for you. Surprisingly, we haven’t received any query ...

10 août 2018

DOESN'T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Giving Gaia
États-Unis
10 mois d’utilisation de l’application
Care Cart a répondu 18 mars 2019

I sincerely apologize for your inconveneice, however, it seems that you have been using Carecart for over 6 months now, so I am assuming that whatever issue you faced was ...

6 août 2019

Very Bad!!!!! it's only collection unknown e-mail. there are much more better aps then this. Please don't install!!!!!!!!!!!

Trade Power
Finlande
8 mois d’utilisation de l’application
Care Cart a répondu 7 août 2019

Update-2:

We tried to connect with store owner several times however never got any response, thus we are putting our point of view regarding this feedback.

The store owner ...

4 décembre 2018

stop d'obligier les utilisateur a mettre une review je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je déteste ! je dé ...

PocketBlind
France
2 mois d’utilisation de l’application
Care Cart a répondu 18 mars 2019

We are sorry to hear about your experience, however, please note that leaving an app review is an optional thing and you can always skip it and keep using Carecart app.
As ...

3 janvier 2019

I have everything setup correctly but this app only sent ONE email out of 13 abandoned carts with email. I had to manually email each customer. This app it's worthless.

Veteran's Ventures
États-Unis
Environ un mois d’utilisation de l’application
12 avril 2019

It's useless. Don't capture any emails from customers. It sees that someone has abandoned the cart and left its email behind, but the app won't see the email address. Good bye care cart.

Elegance Jewelry
Allemagne
Environ un mois d’utilisation de l’application
Care Cart a répondu 20 avril 2019

We apologize for the inconvenience it may have caused.

Our dedicated technical resource has fixed the email capture issue on your store. Please, reinstall the app now in ...