Avis (1 183)

Note globale
4,8
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
27 janvier 2019

I just began to use it so I cannot say that it works. However the user interface looks simple and easy to use.

amerekan
États-Unis
Plus d'un an d’utilisation de l’application
Care Cart a répondu 18 mars 2019

Hi,
I am assuming that didn't wanted to leave a feedback while you were testing Carecart earlier. As it has been more than 2 months since you are using Carecart, I was hoping ...

28 mars 2019

I've emailed twice now with regards to a bug i have spotted but had no response?

Your popup to get users to enter in their email dosn't work correctly. A user adds an item to their cart then when navigating around the site it keeps popping up prompting them to enter an email, this is REALLY annoying and should only pop up once when adding to the cart or have a minimum number of times it is shown

...
Kustom Kit Gym Equipment
Royaume-Uni
7 mois d’utilisation de l’application
Care Cart a répondu 29 mars 2019

We apologize for the inconvenience. I have looked your case in detail and it seems that we got two queries from your side which were replied by our support team in timely ...

30 juin 2018

doesnt work 8/10 times very strange

Moderndayclassics
Pays-Bas
3 mois d’utilisation de l’application
Modifié le 11 octobre 2018

I give it a 2 for now because I only just downloaded this app. it seems to be ok for now. I see people giving 5 stars, and when i read their comment, it seems that they are giving it 5 stars because it free. they say that they just downloaded as well. To me it seems that there are a lot of false 5 star ratings. Hopefully This is really a great app.

Gotcho Back
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 31 janvier 2020

Please don't use this, We have proof this has exposed all different store's customer and other details. Don't use it, please.

Update Jan 10 - We have been contacted by CareCart on this and are providing further details to help them investigate this data breach.

Update Jan 31 - After tireless efforts from our team we collaborated with theirs in addressing a major outbreach within the application. ...

Smart Sourcing
Canada
23 jours d’utilisation de l’application
Care Cart a répondu 31 janvier 2020

Response 31-Jan:
1- We are responding to this feedback in public a little late as we already had contacted the store owner's team via email and having their concerns ...

Modifié le 10 avril 2018

*UPDATE* - I finally was contacted by support, and they took care of the issues. I still can't give it 5 stars yet, as I haven't been able to fully try out the software because of said issues.

**UPDATE 2 - FINAL** - I've been using Shopify for my abandoned carts, with a success rate of 15% plus. Since I've had this installed, I've had exactly ZERO recoveries. I've asked for assistance, and ...

Smoky Mountain Beard Co
États-Unis
13 jours d’utilisation de l’application
6 novembre 2018

I like the purpose of the app but it seems to not be logging MANY of my abandoned checkout customers. It also does not seem to be sending emails automatically. Personally, I feel like this app does not work well, but I have been in contact with customer support who responded within a day and told us they are looking into it. 2-stars only because the customer support. I will edit this review with ...

The Rider's Bracelet
États-Unis
4 jours d’utilisation de l’application
Care Cart a répondu 18 mars 2019

I sincerely apologize for your inconvenience, however looking at your app installation log, it seems that you have been using Carecart for over 5 months now, so I am assuming ...

25 mars 2019

I don;t exactly know if this is a good app. I just shows that I have to leave a review... That's exactly what im doing

SEA'SONS
Pays-Bas
11 minutes d’utilisation de l’application
Care Cart a répondu 29 mars 2019

We are sorry to hear about your experience, however, please note that leaving an app review is an optional thing and you can always skip it and keep using Carecart app.
...