Omtaler (214)
Raffiner
-
Etter vurdering
Just downloaded this app and cannot get anything to work properly. Email header images are all erroring out no matter the size and making changes to the body of the email I receive "server" errors. Very frustrating.
We are sorry to hear about your experience, however looking at your installation log, it seems that you installed Carecart only for 1.5 hours and then uninstalled it with leaving a negative review, which unfortunately didn't give us any chance to assist you in solving the issue you faced.
I would encourage you to have Carecart installed once again as our development team have worked hard to make it one of the best abaonded cart apps available on Shopify.
Please do contact us on support@carecart.io for any questions.
This app adds stale looking popups to your store without your permission. And I looked for a good 5 minutes to find a setting to remove it, there was none. Even if there was, it was very hard to find.
Never have I seen an app that adds random stuff to your store without your consent.
Their emails also don't seem to be working properly.
AVOID at all costs
Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront
Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront
Scam : advertised 14 day trial
upon installing wants a NON REFUNDABLE payment upfront
Hi, We have checked your account and confirm that you did not authorize the App. We confirm that no charges have been sent to your account. Our support team has sent an email to you as well in this regard. Please reply to us so that we can address your concerns.
Absolutely terrible, definitely did not think this one through at all. Almost guaranteed to send an incorrect email. Shame on your developers.
I sincerely apologize about any issue you faced, however looking at the installation log, it seems that you installed Carecart for less than 4 hours and then uninstalled it without giving us a chance to have the issue fixed for you.
I would encourage you to please have Carecart app installed again, and do let us know if you still find any issues.
You can also contact us on support@carecart.io and someone from our support team will get in touch with you right away.
captured more unknown than actual emails. I tested out my own email and still listed it as unknown. not helpful and it is useless.
We see that the app was uninstalled on 11th March within the trial period and it has recovered some valuable carts for you. Surprisingly, we haven’t received any query related to the issue during that time, until now.
It would be great if you can share more details with us in order to help us resolve it for you. Our support manager is also connecting you via email in this regard.
Terrible app. I've tested it personally with many different email addresses, and it only sent 1 email instead of 12. Avoid at all costs. Smells like fraud.
We sincerely apologize for your inconvenience.
However, after looking at your stats, we found no issue, and a total of 725 emails have been sent and around 395 carts have been recovered through them in a total of 20 days which seems to be good progress.
Our customer support manager will be contacting you shortly via email and we would like to get further clarity on what issue you are facing while using the app.
