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This app has a lot of potentials! It does an awesome job of capturing abandoned carts, even by anonymous buyers which unfortunately unable to be recovered since those buyers had not yet entered their email address. But Care Cart has now come up with Email Collector which is definitely a value-added feature. Unfortunately it is going to be a paid feature. That said, it is still a great app for its core function of abandoned cart recovery and best of all, free!
We use this app to replace the Shopify's default Abandoned Checkout email notification because we do not use either Online Stores channel or the Buy Button interface. This app provides all of the functionalities that we seek, with added flexibility not available on certain part of Shopify. The chat support team was very responsive, informative, and friendly. Most of the answers given were relevant and did help us to develop our app better. We recommend this app for those encountering the similar issue or those who wish to tweak their Abandoned Cart email notification further.
Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.
We hope that the app will help you recover a lot of sales!
We recommend the Abandoned Cart Recovery app. It continually does as promised by reaching out to our customers that have left the site and bringing them back to purchase. It allows us to recapture sales that we would have otherwise lost. Some apps need tweaking over time and this one has required very little maintenance. Since set up, it has worked well without causing any other issues on our site.
This review has made our day! Thank you so much for adding the honest review. We are glad that you've been using our app for almost a couple of years and its performing well on your store. Thanks for the recommendation!
Care Cart is really a useful tool to increase conversion rate. We had lot of visitors and we were top 6% of store which opened with us on shopify. But conversion ratio was very low.
Care Cart help to remind customers about their shopping cart and also followup.
Definitely recommend to online shop owners
I use this app to recover carts and it's been so helpful! Great customer service! Thank you so much for your help!
One of our goals is 100% customer satisfaction and it seems that we hit that goal with you. We hope that app will continue to recover carts on your store. All the best!
Once you download it and then close out of the app and then try and go back into the app it shows a blank screen. It would be 4/5 stars, but since this is a huge problem you get 1
It seems that you faced a problem in the early days of our launch due to which you left a negative review.
However, as you have been using Carecart for over 16 months now, I was wondering if you would be kind enough to update your review.
Please do feel free to contact us on support@carecart.io for any queries.
The app was easy to install and is working great. I am very excited to test it out over the Holiday Season!
Easy to use, simple, user-friendly, with a good customer experience.
Brilliant support and willingness to help. i'm excited to see how this helps
amazing app!! So easy to use!! It no joke takes about 30 seconds to setup. Everything is already laid out for you its great!