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Pricing is inconsistent... app page says $8.99 but when you upgrade through the app it is $29. Defiantly does not give us much faith in the apps reliability.
We sincerely apologize for the inconvenience. Our support team has tried to reach out to you twice via email but didn't got any response so I am trying to connect with you here.
I have looked at your account details and it seems that you have been using CareCart Free version for about 10 months now.
The issue you experienced was due to legacy package/pricing support feature in CareCart which resulted in showing old package pricing that included VERY high email sending limits, and this effected only few old users of our app. We have rectified it and you should be able to see our current packages from your account.
In case you find any issue or have any questions, please feel free to write back to us on support@carecart.io
Bit of a process, would be nice just to get started.