Recensioner (1 179)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
13 oktober 2023

Quick and effective chat support!

FootFits
Kanada
7 dagar användning av appen
6 augusti 2019

Very Bad!!!!! it's only collection unknown e-mail. there are much more better aps then this. Please don't install!!!!!!!!!!!

Trade Power
Finland
8 månader användning av appen
Care Cart svarade 7 augusti 2019

Update-2:

We tried to connect with store owner several times however never got any response, thus we are putting our point of view regarding this feedback.

The store owner was on our legacy FREE plan and have used our app for over 8 months. The issue he has complained about was because he never turned on the email collector feature of the app, due to which the emails were not being collected for his store.

Update-1:

The store owner never contacted our support team in the timespan of 8 months if he was having any problem and left a negative review for us for a feature that he didn’t turn on. It’s unfortunate and we feel this unfair that despite our best efforts and with continuingly supporting a big number of old users for months for free, we get negative feedback for something that a user never used/enabled.

This is also a learning experience for us and we will be improving our systems to ensure that we can meet the expectation of our app users.

First Response:

Our customer success manager has tried to contact you quite a few times via email and phone, unfortunately, there has been no response. We still look forward to speaking with you and working towards earning back your business.

We’re so sorry for the inconvenience this has caused. Our support team has reached out to you and the tech expert is diligently looking for the resolution.

Our support team is available 24/7 and always ready to assist the users. Please share more details with the team in order to help us resolve the issue quickly.

10 januari 2019

We use this application for our online store called The Pangos. We recommend it to anyone that would like to increase their conversion rate.

The Pangos
Schweiz
8 månader användning av appen
12 augusti 2018

Just started- very easy to install

Tees More Store
USA
8 månader användning av appen
Redigerat 4 mars 2018

Application simple à prendre en main
mais pas GRATUITE - pourquoi une application devient payante après 90 jours ???

Valeurbox
Frankrike
8 månader användning av appen
28 maj 2023

An excellent app, incredibly useful and easy to use, thanks to the support team that takes the time to help you with any issue. Highly recommended!

iShieldPro
Frankrike
7 dagar användning av appen
30 november 2018

The pro features of this really make it a worthwile purchase. It's a solid app and it helped me reduce cart abandonment significantly.

Guardo.shop
Rumänien
8 månader användning av appen
24 november 2018

Its really great app and its free. Really does the job and send emails to your potential customers who left your cart. Recommend!

JimNCoke Store
Serbien
8 månader användning av appen
6 maj 2022

Fully functional and fast customer service. It solved my problem very quickly, thank you very much.

bikimy
Kina
8 månader användning av appen
Care Cart svarade 13 juli 2022

Thank you for this wonderful review!

22 oktober 2018

simply a good app to automate cart recovery emails, get to the information on abandoned carts.. and email collector option too is useful if applied.

Lydiaspurple
Indien
8 månader användning av appen