Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts, leading to increased sales. They find it user-friendly with features like customizable email templates and the ability to import past abandoned carts. Support is praised for their promptness and professionalism, with a live chat feature for immediate help. The app is recommended for its functionality and excellent customer service.

January 7, 2024

I am quite happy with the experience I have had so far with this app. 5 Stars all around. They have amazing customer support unlike a lot of other apps and are quick to helping you with whatever you need. I would highly recommend their service through any of their apps!

Equality Products
Canada
11 days using the app
Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
January 26, 2024

Ross was a great, helped me and broke down everything perfectly.

New Touch Apparel
United States
5 months using the app
January 16, 2024

So professional, Sam help me in each step and introduce the app correctly

Bralux
Lebanon
7 months using the app
January 17, 2024

Just started using abadoned cart recovery and customer service is very quick and helpful

Ethean
United States
10 days using the app
January 9, 2024

Nice, Sam is helpful. He resolved the issue I encountered.

AutoKit CarPlay Store
Hong Kong SAR
Almost 2 years using the app
January 17, 2024

GOOD JOB

A1Smartstore®
Hong Kong SAR
8 months using the app
January 29, 2024

Man i love this App!! this i what i was looking for. simple, easy and no tiny little things with special effects or something. Its so simple and the Support is amazing. Thanks to Luis for helping me out alot!

I do recommend this App to anyone who wants to recover the abandoned carts in an easy way.

Lumyleash
Switzerland
About 1 hour using the app
January 30, 2024

Support from Arya has been so helpful, she has been there for me throughout the set-up process. Thank you!

Rural Route Coffee
Canada
About 5 hours using the app
January 12, 2024

Very direct and effective chat service, explanations to questions are clear and direct and this is very much appreciated.
The only thing I can say or recommend to further improve the service is to add different languages so that everyone can make the best use of the app.
Thank you.

SizeLux
Sweden
About 4 hours using the app
Care Cart replied January 19, 2024

Thank you for the honest feedback. The language translation feature is already in our roadmap, it will be available in future releases.