Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in recovering abandoned carts, leading to increased sales. They find it user-friendly with features like customizable email templates and the ability to import past abandoned carts. Support is praised for their promptness and professionalism, with a live chat feature for immediate help. The app is recommended for its functionality and excellent customer service.

March 5, 2024

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast.

Thanks once more to Mrs. Arya from the Support Team, she do a great job.

WELOLA
United States
8 days using the app
Care Cart replied March 7, 2024

Thank you for your wonderful feedback. We're glad our support team could assist you efficiently. 😇

February 25, 2024

Great App, customer service on point. I didn't even do anything it all has been done without me touching anything.

MENTAFIRE
United States
12 days using the app
Care Cart replied March 5, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

March 27, 2024

Luis is the best thing I have ever come accross. His dynamic, fast, and concise. He should be either given a raise or he should be promoted instantly. his fast, resposive, patient and knows every little particle of information. Thank you

Steroids On Demand
South Africa
12 days using the app
Care Cart replied March 29, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

January 29, 2024

Man i love this App!! this i what i was looking for. simple, easy and no tiny little things with special effects or something. Its so simple and the Support is amazing. Thanks to Luis for helping me out alot!

I do recommend this App to anyone who wants to recover the abandoned carts in an easy way.

Lumyleash
Switzerland
20 days using the app
January 7, 2024

I am quite happy with the experience I have had so far with this app. 5 Stars all around. They have amazing customer support unlike a lot of other apps and are quick to helping you with whatever you need. I would highly recommend their service through any of their apps!

Equality Products
Canada
9 days using the app
January 26, 2024

Ross was a great, helped me and broke down everything perfectly.

New Touch Apparel
United States
5 months using the app
Edited January 15, 2024

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Maras Green
United States
16 days using the app
February 12, 2024

Great Work !! It helps to Catch the lost Customers ! Good Support Too Thank you

ClothesInUK
United Kingdom
11 days using the app
January 16, 2024

So professional, Sam help me in each step and introduce the app correctly

Bralux
Lebanon
7 months using the app
January 29, 2024

App works perfect. Thanks to Luis for assistance. I'm happy to use Cartly.

Duezgael.com
Australia
About 2 months using the app