Facebook Chat & Abandoned Cart

Facebook Chat & Abandoned Cart

by Care Cart

Abandoned cart recovery Facebook Messenger marketing Live Chat

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    7% of ratings are 1 stars
    (1)

All reviews

2 reviews

Clothes Folder

Yes 1st time this kind of tool so till now it looks good as an newbe all setting and parameters are understandable.

Developer reply

August 31, 2020

Thank you so much for taking time to share your review with us. In case you need any help you can contact our support team via in-app contact form.

Basal Beauty

This app seems to be very useful and a good tool to boost sales. However, on my end there is something is not working right. It shows the list of Abandoned carts and some "Pending" but it would not send any messages. I tried everything possible to set it up, even changed the timer for the Abandoned Cart Message (yes, it's turned On) but it still would not send any. Please troubleshoot it and guide me on how to fix this issue. Thank you

Developer reply

July 17, 2020

Thank you for reviewing the app. Although our support team is responding to your query but we'll also update you here. We see that all subscription collection widgets are off at the moment that's why none of the abandoned carts could collect subscription, which is required to trigger automated cart recovery messages. So, kindly turn on any of the subscription collection widget from Messenger tab.

For further support queries you can always reach out to our dedicated support team from in-app contact form and they will be happy to assist you.