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I've used this app for 2 months and it doesn't do what it says. I thought it would help me find influencers, It does not I just happened to find ONE on my own. Then the influencer I found, shows up in the app. If you not helping me find influencers then what's the point of the app?? Because its just sitting in my sales channel taking up space.
Thank you so much for bringing up your concerns.
Based on your review, we made an update to our FAQ about how our influencer discovery tool works.
As a reminder:
Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know.
The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 6.3 million influencers for the 26,200+ brands that use our free app.
We are a small, but growing team based out of California that is excited about the potential of our product. We hope that everyone reading this gets to be a part of the Carro network.
Sincerely,
David Rice
It's been great so far both in helping make some solid connections and beneficial exchanges with influencers And in sharing products with other stores, Yay! I recommend.
So happy to hear this! Thanks for recommending Carro! :)
The data policy is not clear. Acquire more information from your account, and also the app causes profiles to register on your website.
Hi there!
Thank you so much for bringing up your concerns.
I wanted to start off by noting that we recently made a big update to our privacy policy and terms of service. I invite you, and everyone reading this to explore those documents (they can be found under the “Support” section of our Shopify App Store page and in the footer of our website, GetCarro.com).
If you have any questions about data privacy/security, please do not hesitate to reach out via support@getcarro.com or to me personally, jason@getcarro.com.
Secondly, I want to make it explicitly clear that Carro does not “cause profiles to register” anywhere. We do not have a feature that supports this kind of functionality. If you have any questions or need clarity on anything related to this statement, your review, or your overall experience, I’d be happy to help.
We are a small, but growing team based out of California that is excited about the potential of our product, the strong (7500+) merchant-base we’ve acquired thus far, and the millions of partnerships that we’ve helped cultivate between influencers and brands. We hope that everyone reading this gets to be a part of the Carro network.
Sincerely,
Jason
President of Carro
We used Carro and it helped us find influencers that were following us! If it wasn't for this app, we wouldn't have known that!
Thanks for being a part of the Carro Network! :D
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Honestly can't believe this app is free! Incredible how many influencers we discovered on our email list and social channels. Super easy setup, fast data pull, fun to see new influencers on our list every day! We'll use this on an ongoing basis!
Wow, thank you! One of our favorite parts is that as you grow, so will your influencer database on Carro, keep an eye out for those new influencers :)
App didn't help at all, which is fine. However, I removed this app weeks ago and it is still showing up on my website. PLEASE REMOVE!!!!!!!
Hello,
This may have something to do with your browser/cacheing.
We've reached out to you multiple times to try and help, please respond and we'll be happy to provide guidance. We will keep trying to get in contact!
Carro is absolutely incredible - the brand network is fantastic, the app is super easy to use/navigate, and best of all, the team is absolutely stellar. Cade, Eli, David, and Wesley have been nothing short of extraordinary when it comes to support. We can't say enough positive things about the Carro team - thank you all so much for all of your help!
Thank you for your thoughtful review, I'll share this with the team! :) We're always happy to help our merchants succeed. Let us know if you ever need anything else.
This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!
Thank you so much for your kind words and continued use of Carro! :)
We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!
Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)