Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
20. April 2021

My experience of on-boarding with Carro was excellent. Navigating through setting up the app on Shopify, choosing products from other retailers to feature on my website, reaching out to Influencers, and speaking with a rep on Google Meets to answer more detailed questions was seamless. Carro is professional and is setting the standard for a new way of doing business - through Collaboration.

Royal Thanaka
Vereinigte Staaten
21 tage mit der App
VYRL hat geantwortet 22. April 2021

WOW! Thank you so much for such a great review! We're so happy you've had an amazing experience using Carro, and we can't wait to see more collaborations you form while using our platform. :)

9. Februar 2021

They show list of my friends i know personally and who are not influencers but selling their services. I suppose to connect to my own friends? It's not clear how this app supposes to work. Plus, influencers doesn't bring sales, people follow them for freebies.

le Thé Chic
Frankreich
Mehr als ein jahr mit der App
VYRL hat geantwortet 11. Februar 2021

Hello,

We've reached out multiple times to try and help here. Your store may not have enough sales/subscribers for Carro to discover new influencers. We're here to help in anyway that you need. Please do not hesitate to reach out.

We'd love for you to try our new Brand Partnerships feature where you can use Carro as a Cross-Store Sales Channel!

Sincerely,
Jason

27. August 2020

We have been testing Carro's new retail partnerships feature. There have been some learning curves, but we can say Carro has been all over every bug and issue and working hard to correct as fast as possible. Appreciate the high-touch, thoughtful support and innovative approach to partnerships.

type:A deodorant
Vereinigte Staaten
Mehr als ein jahr mit der App
VYRL hat geantwortet 28. August 2020

Thanks type:A team! We love working with you :).

17. August 2021

Carro is perfect for discovering influencers, we found so many influencers that were already customers! Their customer service is also really quick to help with any questions.

Dermaquest Inc
Vereinigte Staaten
16 tage mit der App
VYRL hat geantwortet 17. August 2021

Thank you so much for the kind words, we're glad we could make it easy to discover the best influencers for your store! :)

Bearbeitet am 22. Mai 2020

The app does not have a huge selection of influencers when it comes to small businesses but Carro is currently working on this. Good customer service. I can't wait to see how the app develops in the future.

My Pretty Print
Kanada
15 tage mit der App
VYRL hat geantwortet 27. Mai 2020

Thank you! Means a lot to us. We can't wait to help small businesses get connected with more influencers.

Bearbeitet am 25. Oktober 2021

Here is what I like: as far as I know this is the only app that will push both orders AND payment between Shopify stores, as well as keep the products synced. (you need to make a special request to KEEP it synced after the initial import. Unfort for us, the rate is a bit high ($50/mo) given limited functionality. The free "intro" is not really usable, as you can't control who sells your product or receive shipping fees or stop them from placing international orders. For the paid plan $50, you can only set one shipping fee for all items. Also to bring your drop-shippers over here, you'll have to convince them to pay $50/mo. as well. So, potentially a really good powerful tool, but the hurdle to onboarding is high if you and your partners are small. You'll need to only offer products that all have the same shipping fee, or you can work shipping into the discount you offer, and tell the sellers they can keep the shipping. The optics of taking them down from 30% margin to 15% margin AND paying for this app aren't great tho. We have tried and failed to convince them, lol.
As the dev's point out you could always refuse international orders but that's a bit laughable: putting the burden on the warehouse team to somehow decipher if it came from Carro, and block it then relay that to the retailer. So, a great step in the right direction, if you can come up with work arounds for these issues.

Yogo
Vereinigte Staaten
Etwa ein jahr mit der App
VYRL hat geantwortet 22. Oktober 2021

Hey there, 

Thanks for providing your feedback, I'd love to clarify our pricing and features as there appears to be a misunderstanding.

Also, thanks for keeping Carro installed, we love having Yogo in our network as a supplier! 

There are actually no required subscription costs for suppliers in our network, and starting this upcoming week, suppliers will be able to access all features for $0 a month.

In regards to international orders, you can ask each of your retail partners to block international orders for your products. We understand that this manual component isn't ideal, so we're actively working on an automated solution.

In respect of bringing partners to Carro, each new retailer is provided a 60-day free trial, which we feel is more than enough time to begin generating at least $50 a month (typically this is just one or two sales total).

Hopefully, this clears up the confusion, but don't hesitate to reach out to me directly if you need further assistance!

Sincerely,
David Rice
Customer Success Lead

30. Januar 2023

Was extremely disappointing. I had high expectations for the app, but unfortunately, it did not meet my expectations.

Secrets Of Tea
Vereinigte Staaten
9 monate mit der App
VYRL hat geantwortet 4. Februar 2023

Hi there,

First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing.

I've already tried calling you, and I sent you an email to provide further assistance.

Please get back to me so we can help make Carro a great solution for your store

Sincerely,
David

24. August 2019

looks amazing thank you for making such a nice app. the images are great and make it easy to understand

ORGANIC 1 Co.
Vereinigte Staaten
12 tage mit der App
VYRL hat geantwortet 10. Dezember 2019

Thank you for the kind review and for using Carro :)

Bearbeitet am 26. Juli 2021

Carro needs a bit more time to work out the little details to make this service work for my shop. In theory, Carro should be amazing when everything is up and running and hopefully I'll be able re-install and make it work for my shop. I'm giving Carro a 4 star rating entirely based on their customer service. Right now, their service is up close and personal and that is rare in our internet age. Hopefully they are able to maintain that level of personal care for their customers.

SNBC
Vereinigte Staaten
10 monate mit der App
VYRL hat geantwortet 18. Juli 2021

Thank you so much for your feedback. Our small but mighty team is working around the clock to make Carro better every single day. We can't wait for you to see what we have in store! I'll share this review with the support team, I know they've enjoyed working with you. :)

7. Mai 2020

It's good in theory, but the accounts it brought up weren't influencers and seemed scammy. I uninstalled the app since there were no accounts I could use.

Carolyn Hearn Designs
Vereinigte Staaten
7 monate mit der App
VYRL hat geantwortet 11. Mai 2020

Hi there!

Thanks for your feedback! We’re happy to see that you are still using Carro.

Since this review was written, multiple influencers with hundreds of thousands of followers have been discovered by Carro for you! You should definitely go check them out.

As a reminder:

Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know. 

The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 4.2 million influencers for the 16,500+ brands that use our app, and we do our best to remove any fake accounts. Unfortunately, these types of accounts can be difficult to find.

I hope that you are able to get back into your dashboard, see your new influencers, and update this review! Please let me know if you have any questions (via Intercom).

Thanks!