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Carro is perfect for discovering influencers, we found so many influencers that were already customers! Their customer service is also really quick to help with any questions.
Thank you so much for the kind words, we're glad we could make it easy to discover the best influencers for your store! :)
I would just like to say that what Carro is doing with Brand Partnerships is cutting edge and is pushing the e-commerce industry forward. We look forward to working with other brands who are also using this platform. David is super friendly and is there to answer any questions you might have.
Wow! We appreciate the kind words. Thank you so much. David really loves to work with you as well!
Carro is literally the social influencer collaboration app I've always wanted..
Thank you Carro team for this, great work! ✌
Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)
not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.
Hello,
Carro isn't available in China, we do not know what to make of this. Please consider changing your review. If you need help with anything, please email support@getcarro.com.
We look forward to hearing from you and resolving this. Thanks!
Carro made discovering great influencers super easy, and their support team was quick to provide help when we needed it!
We're so happy that you are enjoying it! Thanks for your support! :)
Carro's solution made it seamless for us to discover our most engaged influencers. Not to mention, the Carro customer service team is very responsive and easy to work with!
We are so happy that you are enjoying Carro! Thank you for your kind words, I'll make sure the support team sees this. :)
great platform. very helpful. quick response. quality products/superb brands. A 5/5 for us.
So happy to hear that you’re loving Carro! Thank you for the encouraging feedback and the 5-star review. :)
We have had a very positive experience. Carro has really accelerated our business. When we need help, Carro (particularly David) is there to provide it. Would highly recommend working with them!
So happy to hear that you’re loving Carro! We pride ourselves on reliable customer support, thank you for the encouraging feedback and the 5-star review. :)
So far, terrific. I have been looking high and low for a platform like this. So many platforms are saturated with the typical, exhausted products but Carro seems to be changing the game! Everything is easy to navigate and understand, the variety of available products is fantastic!
Thank you for the 5-star review! We appreciate all of your kind words. Welcome to the Carro network! :)
The team at Carro were brilliant! Unlike almost everyone else, they didn't charge me any upfront fees to set-up and start selling. As a founder who put in so much, I cannot express how much I appreciate this. The platform is easy to use and they provide service better than almost every partner business I worked with.
WOW, what a fantastic 5-star review, THANK YOU! We pride ourselves in providing the best service on the planet, thank you for using Carro. :)
We joined Carro at its early stages! It's been humbling watching the exponential growth it's experienced since. The sheer volume of the brands they've onboarded in 6 months is incomprehensible and hasn't been at the expense of quality. Industry disruptors and very reputable brands have joined the network allowing us retailers more options to choose from. Additionally, David Rice is beyond helpful, available, and communicative. Can't imagine our business without it :)
WOW, this is one of those reviews that has to be shared with the entire team - thank you! If you haven't seen it yet, we just acquired Abound, so expect another surge of new suppliers and products to choose from. I know David loves to work with Ezmey Boutique as well, thank you for choosing Carro!
Carro has helped my business to grow exponentially. I have been able to source high quality, unique products that my customers love. Carro handles virtually everything. The service I have recieved from thier support team has been tremendous. I do think the app is a touch expensive with both a monthly fee and a 5% commission, but it definatley produces results.
Thank you so much for this review! Hearing about Carro's role in your business's success always makes our team smile. We understand your pricing concerns and are committed to delivering results that make it worthwhile. Thank you for choosing Carro!
As newcomers to the e-commerce scene, Carro has been our guiding light. It made product expansion a breeze, offering access to an array of brands without the need for a hefty inventory. Carro's user-friendly interface and prompt support team eased our transition into the e-commerce world. Plus, the cross-selling feature helped us boost sales and average order values, all while keeping customer acquisition costs in check. If you're new to e-commerce, Carro is the partner you need to kickstart your journey with confidence.
We're thrilled Carro has been a valuable partner in your e-commerce journey! Thank you so much for your kind words; the Carro team is here to support your success.
Carro has been great to work with. My rep Nicole is very responsive and always looking out for my business by suggesting synergistic products for my store. Thanks, Carro!!
Thanks so much for the fantastic review! Lear is a perfect fit for the network, thank you for using Carro. :)
I had a billing issue with Carro and reached out to their support team. They were prompt in their response and helped me resolve the issue to my satisfaction. I appreciate their assistance and would recommend Carro to other Shopify store owners!
So happy to hear this! Thanks for the review. :)
I have had a wonderful experience partnering with Carro. The team was very helpful with onboarding and any other questions I had. It has never been easier to partner with companies and get our brand name out there! Already have sales coming in!
We're so happy to hear that you've had such a great experience while using Carro. FLÎKR is awesome, thank you for the amazing review! :)
Possibly my favorite app on Shopify. Carro has been fantastic for expanding our product catalog and increasing our AOV.
Adding new products is super easy and suppliers are easy to work with. I can't recommend it enough.
Thier support and account management are also top notch and very responsive.
Wow! What a great review, thank you so much. We love having Verygoodbeauty in the Carro family, and we're so glad that you've had an easy time finding new partnerships for your store! :)
We are in the process of onboarding suppliers to our soon-to-launch online marketplace and Carro's integration features have made it seamless. Their customer service is quick, friendly, thoughtful and extremely helpful. We believe Carro is the best cross-store selling app for Shopify. Happy we made the choice to go with their service!
This is one of those reviews every Carro team member dreams about. Thank you so much for the kind words, we're so happy you're loving Carro! :)
horrible!!!!!
We did the 7 day free trial,
We didnt see a fit with the product and followed the instructions to close the trial subscription. We are now recieving emails saying our trial is up and we will need to pay $750 to this company we arent using.
Hi there,
We sincerely apologize for the misfired email leading to the miscommunication. You were never charged anything from Carro, and you never will be. We appreciate you bringing it to our attention so that we were able to correct the email issue.
We reached out to you as soon as you contacted us, and we explained that this was a mistake. We would sincerely appreciate it if you’d consider adjusting your review, given it was just an automated communication error.
In either case, if you want to give Carro another try, please reach out and I can offer you an extended 30-day free trial.
Thank you,
David Rice
Director of Support
Carro has been a great addition to our growth efforts - it's allowing us to build partnerships with other online stores, and has the advantage of being low cost and effort.
Thanks so much for the fantastic review! Mesa is a perfect fit for the network, thank you for using Carro. :)
The team at Carro has been nothing short of AMAZING. This is a great way to expand our product offerings and partner with other like-minded businesses. We are so excited to offer new products on our site.
Thank you so much for this AMAZING review, we're so happy you're loving Carro! :)
This app is easy to use. They have a very responsive customer service team. Great way to expand your retailer base. We recommend it to all shopify sellers.
Thank you for your thoughtful review! We're always happy to help our merchants succeed, let us know if you ever need anything else. :)
Directly acquiring supply (brands) for our marketplace became one of our most time-consuming processes. When we learned we could use Carro, we thought the opportunity was too good to be true. We were wrong. Within days, we were able to partner with a number of quality brands that our users love. Their support is top-tier, their UX easy to use, and their suppliers are responsive.
Would recommend!
There's so much to appreciate about this review, thank you! We're glad we could make partnering with other brands seamless, we have some great new features on the roadmap that will make it even easier. Thanks for using Carro. :)
Carro gave us the ability to onboard 3x the amount of brands onto our marketplace. Their management is exceptional, we spent less time on technical issues which allowed us to focus on the quality of our partnerships. Highly suggest checking them out!
What an amazing review, wow! We love having The Fascination in our network. Thank you so much for your kind words. :)
Carro is absolutely incredible - the brand network is fantastic, the app is super easy to use/navigate, and best of all, the team is absolutely stellar. Cade, Eli, David, and Wesley have been nothing short of extraordinary when it comes to support. We can't say enough positive things about the Carro team - thank you all so much for all of your help!
Thank you for your thoughtful review, I'll share this with the team! :) We're always happy to help our merchants succeed. Let us know if you ever need anything else.
I love to see that the brand that referred me to your app has given you a five star review (okoliving)! I cannot wait to be approved so that I can drop ship with them and many other clean-missioned brands that are partnered with this site!
Thanks so much for the review! We're excited that we get to support your mission and growing partnerships. :)
This app has been working perfectly for our ethical and sustainable marketplace, they are key to our model, solving our inventory and fulfillment issues with ease. Their customer support is so good that I almost LIKE having questions problems so that I can reach out and work with them. Definitely recommend, and if you're on the platform and sell socially or environmentally responsible products, look us up for a partnership! They make it so easy.
This is one of those reviews we had to share with the whole team, especially the support team, thank you! We love that Carro is a perfect fit for your business, and we're excited to bring you even more value in the future. :)
Carro has given us the opportunity to sell 200+ products to our customers that we would not have otherwise been able to carry — in 6 short weeks it has brought us a 40% increase in revenue for the same time period in 2020. Their service team is absolutely gold star and always available to help with any issues
We love having June & January in our network! Beyond excited to see you increase your revenue while using Carro, more to come! :)
Helped me recognize who follows me that I could potentially create an influencer relationship with.
Thank you so much. Your review means a lot to us! :)
We've used the Carro app for a few months now and have had great success in onboarding brands through the platform. While there have been a few bumps in the road, the Carro team has been quick to respond and work through different troubleshooting processes with our team and our partners which has lead to a lot of learning and new ideas for how we can better grow our business and lessen the pains of e-commerce integrations. I would choose to work with their team everyday and encourage you to click that 'add app' button. It's been a great experience thus far and there's definitely more great things coming.
Thanks, Gear Team, we love having you in our network! :)
Carro needs a bit more time to work out the little details to make this service work for my shop. In theory, Carro should be amazing when everything is up and running and hopefully I'll be able re-install and make it work for my shop. I'm giving Carro a 4 star rating entirely based on their customer service. Right now, their service is up close and personal and that is rare in our internet age. Hopefully they are able to maintain that level of personal care for their customers.
Thank you so much for your feedback. Our small but mighty team is working around the clock to make Carro better every single day. We can't wait for you to see what we have in store! I'll share this review with the support team, I know they've enjoyed working with you. :)
Absolute SCAM. Paying $250 a month even after we cancelled. Why does Shopify permit fraudulent companies like this on their platform.
Hey there,
We attempted to downgrade you to the free subscription plan four weeks before your extended free trial came to an end, but no one from your team responded to us. In addition, we refunded you in full immediately after you were charged, and contacted you to make sure you were aware.
We're sorry that your experience with Carro wasn't the best, we're always here to help improve that!
Carro has great customer service and easily fulfills order via Shopify. It was a seamless experience and I'm happy to use their leverage to increase my sales.
So happy to hear this, I'll share this with the support team! Thanks for using Carro :).
Carro is super responsive and seems to really care about their partners and network. I am glad to finally find something that will help my Shopify store get serious partners and collaborators through this much needed app. Also, my biggest ambassador for my store (4.5 million followers on YouTube) I would have never connected with had I not used Carro!
This review makes our whole team smile from ear to ear, thank you! :)
My experience of on-boarding with Carro was excellent. Navigating through setting up the app on Shopify, choosing products from other retailers to feature on my website, reaching out to Influencers, and speaking with a rep on Google Meets to answer more detailed questions was seamless. Carro is professional and is setting the standard for a new way of doing business - through Collaboration.
WOW! Thank you so much for such a great review! We're so happy you've had an amazing experience using Carro, and we can't wait to see more collaborations you form while using our platform. :)
Good for the most part. Oftentimes, the supplier does not reply to messages, and you cannot get access to their stores as easy as I would like, but I am not sure what Carro can do to assist with this.
Hey Dèlavè Denim Co, thanks so much for taking the time to leave this review! We're working really hard on some new features that will address this issue, stay tuned! :)
GetCarro is a great application to connect and expand your reach with like-minded e-commerce stores.
We are so happy that you're enjoying Carro and finding new partners for your store! Thank you for your kind words :)
Carro has been an amazing sales channel for our brand. We've partnered with some great retailers and our revenue has increased significantly.
We love having Kemper in our network! Beyond excited to hear that you've been able to significantly increase your revenue while using Carro, more to come! :)
Carro delivers! We have used this channel to grow our business both as a supplier and retailer. Our "stretch" goal for 2021 was to triple our sales from 2020. Carro has helped put us on track to exceed that! Customer support has been professional - and available! 100% recommend!
Thank you so much, we love having you in our network! I'll let the customer success team know about your review :)
I love the app and the opportunity that it presents for my store. I now have access to dozens of products that fit synergistically with my website. The tech support is amazing, especially when it comes to fixing things that I broke lol. They are awesome!! you definitely want to add them to your sales channels.
Thank you for your thoughtful review, I'll share this with the support team! :) We're always happy to help our merchants succeed, let us know if you ever need anything else.
This app is great real US brands to work with and also able to connect with influencers. We highly recommend.
Thank you, we're so happy to hear that you're loving Carro! :)
Carro has one of the most seamless and comprehensive experiences among all sales channels on Shopify. From the app's design, resources available, attentive and supportive customer service, they've quickly become our go-to-tool. The app's influencer side is actually a game-changer because we've been doing all of our work of finding influencers manually. To be able to get connected to those who are actually interested in working with brands, particularly our brand, has helped cut our manual outreach and onboarding process. We're able to hit the ground running faster and harder. It's also great that it's free to use, so we're not rushing to figure out how to use, understand, and leverage the platform before the trial runs out or to justify a hefty monthly cost. As we're scaling our brand, we're happy to have found this tool and look forward to continuing to use it. Tremendous thank you David for your amazing support in answering our questions and walking us along the way--we really appreciate it!
This is so kind of you! We're so happy that you're happy! 😃
This app is great for finding influencers that are already within your network. I'm looking forward to using the brand partnership. With the brand partnership feature, my store will have the ability to scale and serve our customers.
We appreciate it a lot! Happy that you're using both parts of our platform.
We have 3 stores that are on the Carro Sales Channel. David Rice and his team are awesome. They are always very helpful whenever you have a question or a setup issue. Their channel has helped us grow by allowing us to cross-sell with other brands to get our brand out. Especially when you are first starting out, you can add other items on your store to help upsell your niche by partnering with other brands in your niche.
3 store!? Wow!
Thank you so much for your support! :)
Carro is one of the best sales boosting apps we've ever used. We originally installed the app to get more information on our social media influencer base. This has been helpful in forging new partnerships but the real value from our perspective is the retailer marketplace. We have expanded our ranges and generated incremental sales without making any changes to our back office. Carro requires time to get value but there is a lot of value for business owners who take the time to use the app to its fullest potential.
Thank you! We're so happy that you're generating new sales. :)
App didn't help at all, which is fine. However, I removed this app weeks ago and it is still showing up on my website. PLEASE REMOVE!!!!!!!
Hello,
This may have something to do with your browser/cacheing.
We've reached out to you multiple times to try and help, please respond and we'll be happy to provide guidance. We will keep trying to get in contact!
Working with Carro has been amazing so far! We have aligned with a like minded brand who we are so excited to work with, to bring greater depth to our product offerings at www.laateeda.com, as well as expand our network of partner e-commerce stores/shops can can also feature some of our branded product to help expand our sales and reach. David and Edgar at Carro are a pleasure to work with and if any issues come up or if there is just an improvement on how the app integrates with your shop and/or fulfillment channels, they are so receptive and responsive. You can tell that they are committed to serve the brands that sign up for this collaborative commerce tool and they will continue to evolve the app as certain needs arise. Shelley Carter (Farro)
CEO/Founder
LaaTeeDa Sports
Thank you Shelley! I'll make sure David and Edgar know about this review! You've definitely made their days.
Sincerely,
Jason
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Hello,
We do not know what to make of this. Please consider changing your review. If you need help with anything, please email support@getcarro.com. We look forward to hearing from you and resolving this. Thanks!
I tried using the app to help me sell, as the app description state's - leveraging other store sites to maximize marketing and exposure. However I was matched with a vendor whose products were gory and just out of sync with my products. Just throws off the image of my store! Very Bad look for my store.
Hi Fly Gears,
Sorry to hear this! We highly suggest that you turn on Manual Approval in our marketplace so that you decide which stores can sell your products. This is what we suggest by default. Please reach out to support@getcarro.com so that we can help you resolve this! We'd love to help make Fly Gears a success on Carro. :)
Absolutely Brilliant and excellent services. I believe that every owner of shopify should have it. It is the most innovative and creative services to find the influencers and brand partnership. I can't wait to seeing this start up company is growing in the future. Plus, the customer service is amazing too!
Thank you for your kind words! We've let our support team know that you shouted them out :).
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I've used this app for 2 months and it doesn't do what it says. I thought it would help me find influencers, It does not I just happened to find ONE on my own. Then the influencer I found, shows up in the app. If you not helping me find influencers then what's the point of the app?? Because its just sitting in my sales channel taking up space.
Thank you so much for bringing up your concerns.
Based on your review, we made an update to our FAQ about how our influencer discovery tool works.
As a reminder:
Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know.
The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 6.3 million influencers for the 26,200+ brands that use our free app.
We are a small, but growing team based out of California that is excited about the potential of our product. We hope that everyone reading this gets to be a part of the Carro network.
Sincerely,
David Rice
We have been testing Carro's new retail partnerships feature. There have been some learning curves, but we can say Carro has been all over every bug and issue and working hard to correct as fast as possible. Appreciate the high-touch, thoughtful support and innovative approach to partnerships.
Thanks type:A team! We love working with you :).
Easy to use, very intuitive! Loaded various data sources into Carro & quickly got visibility to influencers already engaged with our brand.
Thank you!! We appreciate it.
Great app and even better customer service. Had a call with David and he did a great job of explaining all of the amazing features Carro offers
Thank you for your kind words! We'll definitely let David know that you've had a good experience while working with him. :)
Best influencer app out there, and it's completely free! I also just heard about their brand partnerships feature and I cannot wait to try it! Thanks, Carro Team! :)
Thank you! We can't wait for you to try it either :)