评论 (183)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 8% 的评分是 1 星
2019年9月11日

Customer service is really good, and quick when they are online. The app is easy to use, love the engagement info for every influencer that follows us.

AffinityBands
美国
3个月 人在使用应用
VYRL已回复 2019年12月10日

We pride ourselves on great customer support - thank you for kind words and for using Carro :)

2020年8月3日

Excellent app and customer service! Been great to use and works perfectly! Very cool to see all the influencers and capitalize on their brand loyalty

SiliDog - The Silent Pet Tag
美国
3个月 人在使用应用
VYRL已回复 2020年8月11日

Thank you so much. Your review means a lot to us! :)

2021年3月9日

There is a lot to appreciate with Carro platform, especially with the type and range of vendors and products. After working with more than a handful of sales channel platforms it seems that Carro is offering many brick and mortar boutique stores that were obviously hit by the pandemic in terms of their retail business, another way to market and push their designs out there. The service is great, and they are always there to help, which is really the most important for us.

Stardust
美国
3个月 人在使用应用
VYRL已回复 2021年3月12日

There's so much to appreciate about this review, wow! Thanks so much for being a Carro user, we love having you.

2021年1月27日

We absolutely love Carro. It has changed our way of doing business and has given us more opportunities to bring different products into our shop. They are easy to work with and if you have any issues are quick to respond. They have opened our doors to a new world!

Campmor
美国
3个月 人在使用应用
VYRL已回复 2021年2月5日

We love working with Campmor! Much appreciate :)

2021年6月10日

Carro has great customer service and easily fulfills order via Shopify. It was a seamless experience and I'm happy to use their leverage to increase my sales.

Dayoh Greats
美国
3个月 人在使用应用
VYRL已回复 2021年6月15日

So happy to hear this, I'll share this with the support team! Thanks for using Carro :).

2020年8月27日

We have been testing Carro's new retail partnerships feature. There have been some learning curves, but we can say Carro has been all over every bug and issue and working hard to correct as fast as possible. Appreciate the high-touch, thoughtful support and innovative approach to partnerships.

type:A deodorant
美国
5年多 人在使用应用
VYRL已回复 2020年8月28日

Thanks type:A team! We love working with you :).

2023年8月14日

High value app and very easy to use. Every feature is thoughtfully though out with an easy workflow and appropriate business logic. Support is quick and thorough.

ZombieMushrooms
美国
2个月 人在使用应用
VYRL已回复 2023年8月21日

So happy to hear this! Thank you so much, your review means a lot to us! :)

2019年3月22日

As my follower count grows, it's hard to track new followers, and extinguish who are the relevant ones. Carro's interface is incredible, and we can't wait for new futures to be released. Keep up and good luck!

Animals Facing Left
以色列
2个月 人在使用应用
VYRL已回复 2019年4月4日

Thank you :) - We can’t wait for our new features either! Have you applied to test our newest feature, “Product Requests,” yet?

2019年3月20日

This app is without a doubt going to revolutionize the influencer marketing world and if you haven’t already downloaded it you should before you become a late adopter..

luxury-listings-instagram
美国
2个月 人在使用应用
VYRL已回复 2019年4月4日

Thanks so much, team! So happy to have you guys on board :)

2019年5月29日

The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database.

However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro.

So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).

Platanomelón
西班牙
3年多 人在使用应用
VYRL已回复 2019年5月29日

UPDATE: We've released a new version of Carro that has solved this. Thanks! :)

Hello!

We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :).

We are so sorry that your experience has been impacted during the past few weeks.

I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want.

We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars.

I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly.

I will reach out via email to coordinate.

Sincerely,
Jason
President and Creator of Carro