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I've really am not into writing reviews for apps because I understand everyone is working hard and especially during this time and should always try to support all businesses. But when something is clearly not right, I think it should be voiced. Based on the description of this app, I thought this would be a perfect app for finding social influencers. But after installing and testing it out as much as I could...I come to find that the app essentially does not function at all. All connections and set up were completed and successful but there are no result. It does not provide the result it promises in the description. When I had questioned this with support, all I continue to receive as what you call an answer is...it's in the works...it will be in our future development...then they finally tell me, thank you for the suggestion and it will be included when we begin to charge! Best of all...Carro is 100% free, you can basically find other paid apps that can do the same...well...then why do you even launch your app when it doesn't do anything!? LoL...it's a joke...yes, it's 100% free...free from fees...free from result...free of getting nothing...I've then deleted the app immediately to FREE up my space...hahahaha such a joke...suggestion...re-lease your app when you are good and ready...don't get flustered when you realize your customer actually need an app that works and in the end tell them off to go get another app that works and pay for it.
Thank you so much for bringing up your concerns.
Based on your review, we made an update to our FAQ about how our influencer discovery tool works.
As a reminder:
Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know.
The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 6.3 million influencers for the 26,200+ brands that use our free app.
We are a small, but growing team based out of California that is excited about the potential of our product. We hope that everyone reading this gets to be a part of the Carro network.
Sincerely,
David Rice
Wow this app is fantastic and does more than I expected. They reached out to me a few months ago to check it out and I just got around to downloading it wish I had much sooner! Excellent app!
Thank you so much! We're so happy to have you using Carro. :)
Carro's solution made it seamless for us to discover our most engaged influencers. Not to mention, the Carro customer service team is very responsive and easy to work with!
We are so happy that you are enjoying Carro! Thank you for your kind words, I'll make sure the support team sees this. :)
not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.not good at all. dont download.
Hello,
Carro isn't available in China, we do not know what to make of this. Please consider changing your review. If you need help with anything, please email support@getcarro.com.
We look forward to hearing from you and resolving this. Thanks!