評價 (182)
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Great user experience and great functionality. I love what Carro offers and I love how easy the team is to access if I have any questions. Great concept, great delivery.
We're so thankful for your kind words! I’ll make sure to let the team know that Thread Wallets said that the customer service has been on point :)
Carro is literally the social influencer collaboration app I've always wanted..
Thank you Carro team for this, great work! ✌
Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)
Super helpful, intuitive, and something we're excited to continue to leverage. Set-up was easy, engagement with our influencers is simple, and the cross-platform influencer searching is eye-opening.
We've worked with a few influencers already and they love how easy it is to request products.
Really excited to see what new features get rolled out in the future!
Thank you so much for leaving such a fabulous review - it’s great to hear that working with influencers through Carro has been seamless for your team!
We’re just as excited for our new features as you are! ;)
I had a billing issue with Carro and reached out to their support team. They were prompt in their response and helped me resolve the issue to my satisfaction. I appreciate their assistance and would recommend Carro to other Shopify store owners!
So happy to hear this! Thanks for the review. :)
The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database.
However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro.
So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).
UPDATE: We've released a new version of Carro that has solved this. Thanks! :)
Hello!
We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :).
We are so sorry that your experience has been impacted during the past few weeks.
I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want.
We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars.
I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly.
I will reach out via email to coordinate.
Sincerely,
Jason
President and Creator of Carro
This App it's absolutely awesome!!!!!! Everyone works with influencer marketing must have this App!!
Wow, thank you! Love to hear this encouraging feedback - we’re only going to get better from here :)
Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.
We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)
David from Carro has been a tremendous help in getting our business setup in Shopify and the Carro app. Thank you David for all your work and detailed responses to all our questions. The team at Third Shot Sports really appreciates it!
Thank you so much for the kind words and the 5-star review! We're excited that we get to support your partnerships. :)
I was introduced to the Carro app during the beta phase. And I must say I was impressed with the level of growth, integration and ease of use this platform has created. Discovering influencers and finding authenticity is one of the biggest challenges brands face these days during the age of social media. We are bombarded with noise and Carro helps cut through that and builds the trust in one easy spot. Having used the beta and the original framework and seeing where it is now I AM STOKED. This is a huge ad to not only our marketing strategy but brand awareness and the pillars of marketing most start ups face. Do yourself a favor and check this out now!
This review made our day! Thank you for sticking with us through our Beta, and we’re all super excited that you’ve been able to cut through the noise :)
This app is awesome. We have discovered so many talented influencers who have been customers in the past! Such an awesome marketing tool!
So happy to hear this! Thanks for using Carro :).