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This is the app on our store we use the most (besides background activity apps). We check customer behavior in real-time, and use the app to alert us to abnormal checkout activity, specifically if we see cart activity without checkouts. The app works as advertised and we recommend.
Very nice app, A great deal of information, I gave it 4 starts only because it did not have "Live Monitoring" A very easy work around was to add a "Tab Refresh" Chrome extension so it would refresh the page every couple of minutes. I am also testing the email function, Although that is nice it does generate a lot of emails. .
Great app - really quick to install and easy to use. Would be good if it remembered your login details on relevant devices to stop having to log in frequently but apart from that, no complaints!
This app is absolutely super and a must for all users. I'm really surprised that it isn't a Shopify feature.
Abandoned cart on Shopify only shows the lost order if the user has entered their email address. For us that was too late! It was interesting for us to know what was being added and particularly abandoned. We then made some changes on our website to reflect what we saw on this app.
You can see where the user is from, what they are adding, when they are checking out etc. Very valuable.
Fantastic app. It gives us great insight into which products people are interested in. A must for every shop.
A must have for anyone who is just starting out on shopify! 5/5
This is a great app. I just wish it had an alert or notification that lets you know when an item is added or removed. If it did that. this would be awesome
While it's nice to know who is buying what via 101 different apps that are out there to give you such info and then there's the apps and even Shopify themselves who show you via the dashboard your 'added to basket' and 'cart abandonment' rates - what is still missing is - what are the products added to basket, but then didn't go any further?
This app answers just that!
Used for over a week now and it's already helping us in more ways that I even thought. Not only is it showing that there's a few key lines that keep getting added, but not going any further, but it's also helping us from a support situation as we can see what customers are adding to the basket, while we talk to them on the phone!
This is one of the few 'MUST HAVE' apps that I will now always use.
IF I was to be picky and have anything even slightly negative to say, it would be that it could do with a better dashboard/more in-depth breakdown stats.
It is not giving actual activity. It is giving some fabricated information which is actually not there.
I’m sorry you felt that way, but Shopify support did verify that those were real activities.
Superb from all aspects, this apps capabilities is something truly lacking in the Shopify Admin. The most important aspect of any online store is its checkout etc. The service was great and I also valued the feedback I received with regards to aspects on out site...it clearly showed an interest in our business. Highly recommend, thanks Choonkeat :)