PF: Skip Cart/Skip To Checkout , 64 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
    59
  • El 5% de las calificaciones son de 4 estrellas
    3
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
    1
  • El 2% de las calificaciones son de 1 estrellas
    1
15 de febrero de 2023

After 5-7 days my shopping cart icon dissapeared and nobody could buy anything for 10 hours.

Lost around 800€ in revenue. Thank you !

Mond-Baby
Alemania
18 días usando la aplicación
Effective Apps respondió 15 de febrero de 2023

Hi there,
Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants.

One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it.

I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard.

I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-)

I tried to reach out to you privately via email but never heard back.

Thanks again and have a great rest of your day!
-Shahar

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