PF: Skip Cart/Skip To Checkout

Hi,

Thank you for taking the time to share your feedback. We genuinely appreciate all kinds of reviews—both positive and negative—as they help us improve and better serve our customers.

I’ve read your concerns and have reached out to you privately via email to clarify the features of our pricing plans. It seems there might have been some confusion regarding our Pay-as-you-go plan, which is free for the first 99 visitors each month—ideal for smaller stores just starting out. We're committed to ensuring you have the best experience with our app and would love to resolve this for you.

Best regards,
Shahar

Hi there,
Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants.

One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it.

I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard.

I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-)

I tried to reach out to you privately via email but never heard back.

Thanks again and have a great rest of your day!
-Shahar