Anmeldelser (101)

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2. oktober 2020

Worked well on Edge & Chrome, but on Internet Explorer the cart continued to refresh continuously, even after the contents were loaded in correctly. It rendered our site unusable for logged in customers.

Caspari Showroom
USA
7 minutter bruger appen
Customer First focus svarede 19. oktober 2020

Hello - we are so sorry to hear about any issues you've experienced. We are doing our very best to try to understand the issue you experienced and resolve it. While Shopify and certain themes may not support internet explorer, we actually still do on Persistent Cart and have checked to make sure the app functions as expected.

We have also reached out to your team a few times to better understand the circumstances in which it occurred better and learn more about whether there is an issue related to our app, so we can resolve it promptly. Any help on that front would be greatly appreciated.