Persistent Save Abandoned Cart

Persistent Save Abandoned Cart

Avis (101)

Note globale
4,7
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
    90
  • 7 % des avis sont des avis à 4 étoiles
    7
  • 1 % des avis sont des avis à 3 étoiles
    1
  • 1 % des avis sont des avis à 2 étoiles
    1
  • 2 % des avis sont des avis à 1 étoiles
    2
2 octobre 2020

Worked well on Edge & Chrome, but on Internet Explorer the cart continued to refresh continuously, even after the contents were loaded in correctly. It rendered our site unusable for logged in customers.

Caspari Showroom
États-Unis
7 minutes d’utilisation de l’application
Customer First focus a répondu 19 octobre 2020

Hello - we are so sorry to hear about any issues you've experienced. We are doing our very best to try to understand the issue you experienced and resolve it. While Shopify and certain themes may not support internet explorer, we actually still do on Persistent Cart and have checked to make sure the app functions as expected.

We have also reached out to your team a few times to better understand the circumstances in which it occurred better and learn more about whether there is an issue related to our app, so we can resolve it promptly. Any help on that front would be greatly appreciated.

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