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Cart2Cart is a great service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful.
Cart2Cart is a great app and service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful. I would recommend their services and I use them for all my website migrations.
Utilisé pour une migration depuis prestashop vers shopify
L'appli fait franchement gagner beaucoup de temps.
Mais.... Premièrement, malgré l'estimation du coût faite avant de se lancer, suprise, il faut multiplier par 2 pour être au minimum nécessaire après la phase de test.
Parmi les suppléments facturés : la mise en place automatique des redirections.
Et là encore, suprise ! Et attention si vous ne faites pas attention ça peut être la grosse cata pour le seo : Lorsqu'un produit a des variantes, les redirections se font pour les variantes mais..... pas pour l'url principale du produit ! Belle catastrophe qui oblige de tout reprendre à la main en urgence. Et qui fait perdre beaucoup de temps, une préparation de l'ensemble en csv plutot que de payer cette option m'aurait fait gagner du temps.
I had a very disappointing experience with Cart2Cart.
The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating.
Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings.
Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution.
If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important
There are scammers. I used them, and nothing was done, and they took my money.
We’re sorry to hear about your frustration. However, we’d like to clarify that the only recorded charge on your Shopify account was a one-time migration payment of $102.40 made and accepted on April 22, 2024 for Migration #353533. According to the app history, the app was later uninstalled in May 2024 and reinstalled again in May 2026 without any new charges.
Additionally, there have been no recent migration requests or migration activities created under your account.
We take accusations of scams or theft very seriously, and there is no unresolved billing activity associated with your account from 2026. Our support team has repeatedly attempted to assist and investigate the issue based on the information provided.
If there is a specific transaction or unresolved migration problem, please contact us directly with the relevant details so we can review it properly.
I’m leaving a 1-star review. This app doesn’t work as advertised. The URL redirects don't work at all. I’ve contacted the developers multiple times, but they completely ignored me. Despite paying a high fee, I haven't received the service I paid for.
Great app, so easy to use and transfers all relevant order information over.
Assistenza precisa e veloce nell'aiuto.
Consigliati
I think I used this app when first setting up my website. It was some time ago so I don't quite remember but it was showing in the list of apps in my store.
Anyway, after recently clicking on the app in error, I've been bombarded with pushy emails, even though I replied to explain I don't require their services, the hounding emails continue to come.
It's not professional and certainly not a way to retain customers. I most certainly will never use this app in the future because of this terrible practice.
J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet.
Dès le début, la migration a généré des dizaines de problèmes critiques :
Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop.
Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage.
Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable.
Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine.
Les données de commande et les associations de produits étaient totalement peu fiables.
Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable.
Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production.
Cette application crée plus de problèmes qu'elle n'en résout.
Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale.
Traduit avec DeepL.com (version gratuite)
Hello Kymaya,
Thank you for sharing your detailed feedback. We understand your frustration and appreciate the time you took to describe the issues you encountered during your Shopify → PrestaShop test migration.
We also note that the review was translated into French. For clarity, our support and engineering teams primarily operate in English, and reviewing the original version of the feedback often helps us analyze technical details more accurately. That said, the concerns you raised are clear and understandable regardless of language.
Shopify to PrestaShop migrations can be technically complex, particularly when it comes to product-shop associations, URL routing, and order data mapping. Our service is designed to automate the core migration, but certain store configurations, PrestaShop versions, or third-party modules may require post-migration adjustments.
Issues such as incorrect order associations or the need for manual SQL corrections are not the experience we aim to deliver. In such cases, our support team can review migration logs, validate mappings, and apply fixes where possible.
Regarding paid options such as SEO URLs and redirects, their behavior can depend on the target store’s configuration and enabled modules. We regret that these features did not meet your expectations in this instance.
We value constructive feedback and would welcome the opportunity to review your case in detail, including the original (non-translated) version if available, to better understand what went wrong and how we can improve.
Kind regards,
Cart2Cart Support Team