Cart2Cart Store Migration App

I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.

Buyers beware - they screwed up our migration so badly we had to erase everything and start from scratch. They said they could move our items from Big Commerce to Shopify in less than two weeks and we wasted over a month listening to their excuses for why it wasn't working until finally we had to scrap all their mistakes and do it manually ourselves. We could have saved a lot of time and money by just doing that from the beginning. Stay away from this company.

The team at Cart2Cart was great. They made some mistakes, which they corrected, but some of that could be related to migrating away from Volusion (one of the worst web platforms out there). They were highly motivated to get the job done and were responsive to requests changes when something didn't go as expected. FYI, ten trillion times better than nChannel who writes their contracts in a way to get out of doing any additional work if there is a hiccup.

This product isn't working and they are having me wait 24 hours so they can figure it out as tech support isn't available.

I've been using Cart2Cart migration services to move from a Magento 1 instance into Shopify. I've experience migrating other platforms and especially Magento upgrades and this has been by far the easiest platform migration performed. Everything is migrated perfectly, images, configurable items, images on descriptions, items, orders, customers etc... completed in less than 40" with a decent cost for the quality provided. The support is taking care of all customer issues, thanks Alvin for all your help!

I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: "I have put the highest priority to this task and ask techs to work on it first thing tomorrow", then you wait, then you will get an email asking for "examples" of the issues, which they already have, but because they are in Russia, it will take 24 hours for you to hear back, if at all, and then it will be with another question, to which they have the answer. Like I said, missing order and still NOTHING from them except . . . the highest priority etc. You never hear from them to even know what the status is. Use another company, or find a guru to do it for you. Save yourself the headache.

good support team for responding, extension easy to use to export a magento website i have a 10 000 products, 5000 customers...

Was in the middle of preparing a csv file to upload our products from Big Cartel to Shopify. Then we searched for a simpler solution and found Cart2Cart.
Couldn't be happier with the results.

After the transfer my images were not available for use independently of their product listing. I cannot use an existing image on another product. I will have to re-upload all images to actually have them in the system. All images for theme and design elements are also not included. Every image for my website will have to be uploaded manually. Subscribers are also not included in the transfer so you will lose all of your subscriber information. If a customer has created an account, it will no longer exist. Double check all of your links and data because the transfer does not work as well as it claims. It would be easier and save you time and money to just do everything manually to ensure that you have all of your data and that everything works correctly. This is a relatively useless app.

We used cart2cart migration for our store from 3dcart to shopify. The staff were very helpful to answer all of our questions and handled the migration smoothly.