Rezensionen (248)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 73 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
21. Juli 2017

Horrible experience. They destroyed my formatting during migration. 24 hour support is non-existent, every person tries to shift you to someone else who also won't help you. I had to file a Paypal claim to get my money back. Don't use this service, try somewhere else. They are a joke and I cannot believe Shopify is allowing them to operate.

Book Of Shadows Pages
Vereinigte Staaten
5 monate mit der App
Bearbeitet am 4. Februar 2018

was not an easy task and was expensive. Many items were missing after the migration and the "tags" and "collections" were completely messed up. It took DAYS to edit the products to get everything right. And there were a bunch of add ons needed so it cost almost $400 and for that price it should have been pretty clean but it wasnt. Needs serious updating. Migrated from Big Commerce to Shopify.

...

Chunkabuns
Vereinigte Staaten
4 monate mit der App
17. August 2020

the worst service ever used. bad import service, it has a lot of problems. the WORST CUSTOMER SERVICE i ever used. using this application is a nightmare, costs are crazy and will give you a lot of problems. you will realize that importing products manually is better.

Diego dalla Palma
Italien
4 monate mit der App
Cart2Cart hat geantwortet 17. August 2020

Hi Diego,

First off, please accept our apologies for the situation with your migration that didn't work out as it should. The issue has been already investigated by our ...

18. September 2016

Horrible experience. Not only did they not complete in time, they imported customer data incorrectly, order data and statuses incorrectly, and when they were asked to fix it, they deleted additional data from our website without informing us, or taking a backup! On top of this after haggling for 3 weeks, they have only given us a 20% refund, and we had to hire someone else to fix the mess that ...

Festivya 2
Indien
3 monate mit der App
Bearbeitet am 3. November 2018

STAY AWAY FROM THIS APP!!!! Worst customer service I've ever had. They completely ignored what I said and did the exact opposite of what I wanted. Also they never reply in time and when they do reply, like I mentioned before, they just completely ignore your request and try to take your money in every way possible. This app has caused me so much trouble and they never even offer me a solution. ...

Ultra Paws
Vereinigte Staaten
3 monate mit der App
Bearbeitet am 3. Mai 2019

I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.

wilddiesel
Vereinigte Staaten
3 monate mit der App
Cart2Cart hat geantwortet 20. März 2019

Thank you for taking the time to leave the review! We work hard to deliver the best experience possible to each customer.

Best regards,
Cart2Cart Team

11. August 2016

Buyers beware - they screwed up our migration so badly we had to erase everything and start from scratch. They said they could move our items from Big Commerce to Shopify in less than two weeks and we wasted over a month listening to their excuses for why it wasn't working until finally we had to scrap all their mistakes and do it manually ourselves. We could have saved a lot of time and money by ...

Shopsaintcloud
Vereinigte Staaten
3 monate mit der App
5. Juli 2017

This product isn't working and they are having me wait 24 hours so they can figure it out as tech support isn't available.

Lifetree Wellness
Vereinigte Staaten
2 monate mit der App
12. Februar 2019

I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: " ...

Posh Baby
Vereinigte Staaten
2 monate mit der App
9. August 2020

After the transfer my images were not available for use independently of their product listing. I cannot use an existing image on another product. I will have to re-upload all images to actually have them in the system. All images for theme and design elements are also not included. Every image for my website will have to be uploaded manually. Subscribers are also not included in the transfer so ...

Wychbury Ave Soap
Kanada
Etwa 2 monate mit der App
Cart2Cart hat geantwortet 10. August 2020

We are extremely sorry you've found your migration far from being satisfactory. We are working hard to provide the widest scope of the migrated data types, yet API ...