Reseñas (248)

Calificación general
3,8
Recuentos por nivel de calificación
  • El 73% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 18% de las calificaciones son de 1 estrellas
24 de junio de 2024

We signed up for the service migration package and paid over $1000 to help us speed up and streamline the migration from our magento store, unfortunately we are on day 12 and we have not yet had one full migration, it stops and technical support takes a very long time to be able to respond. We are ready for any help they need from our side, and requested they call anytime. Sales support is quick ...

Scrap-a-Doodles
Estados Unidos
8 días usando la aplicación
13 de octubre de 2020

very bad customer support ! app didn't work as it should be and I have reached out to tech support 3 times already and I get is the run around. they ask me to explain everything all over then advise that tech will reach back to me.

Wholesale Beddings
Estados Unidos
16 días usando la aplicación
Cart2Cart respondió 15 de octubre de 2020

Please accept our apologies for this frustrating experience with your migration. Our Support techs are already working on the issues with your migration, and you'll be ...

1 de noviembre de 2017

Crap service. Run away.

Export your .csv files and do your own migration.
I paid a lot of money, and they made a mistake in my service. Now they ask me to pay more to they fix for me.

[RUN AWAYYYY OF Cart2cart services]

Subame
Brasil
13 días usando la aplicación
31 de agosto de 2016

TERRIBLE CUSTOMER SERVICE!

The app had bugs and did not migrate correctly, when I asked for help it took them ages to reply. Re-migration of course costs as well and could not fix the error. I ended up not being able to ask for a refund because it is NOT REFUNDABLE.

DO NOT USE THIS APP! BEWARE!

Pawsomemarket
Bosnia y Herzegovina
11 días usando la aplicación
29 de junio de 2016

I have had nothing but trouble with my attempted migration from Volusion to Shopify. I have spent the last week, waiting for live chat to tell me one thing only to have email support tell me something else. I realize they are based in Ukraine but even working on their time schedule they were not able to get my categories transferred over. Not working was one thing but support is all over the ...

Brothers With Glass
Estados Unidos
11 días usando la aplicación
1 de mayo de 2018

This app is useless. Be careful to use.

First of all, it will erase all of your previous SEO work. And they never tell you that. Then, after migration, you still need to rewrite/reformat all the descriptions of each item because they are totally different formats from two platforms. Again, they never tell you this. Third, during/after migration, it will generate a lot of useless emails/pages. ...

Www Usaoptfashion Com
Estados Unidos
7 días usando la aplicación
14 de junio de 2024

Yo ya había importado los productos de mi tienda en Ecwid cuando descubrí Cart2Cart. Por consiguiente, sólo seleccioné importación de Clientes y Pedidos.

Cuando la importación terminó, descubrí que los Pedidos no estaban conectados a los Productos, a pesar de que cada Producto tiene un SKU único al que hacían referencia los pedidos en Ecwid. Cuando le informé acerca de este problema a soporte de ...

Koiné Store
Costa Rica
3 días usando la aplicación
4 de noviembre de 2017

Be very careful using this app! When migration from woocommerce to shopify they install your images wrong. They use the folder "Assets" instead of "Files" which will make you lose everything you ever did the moment you delete old themes. Its not the proper way to upload files (images) and it will destroy your entire site.

We lost everything and had to hand upload each image (5k photos)

Colorval Llc
Estados Unidos
3 días usando la aplicación
15 de marzo de 2018

Not for us. Seemed like it would work well to migrate standard attributes, but for payment - which takes place on their platform - they asked for a official photo id (passport / drivers license) and copy of a credit card -- not sure why this is so invasive, we passed on sending this information overseas.

Nancy Rose Performance
Estados Unidos
1 día usando la aplicación
3 de julio de 2023

I gave up. After 4 hours of back and forth with technical support, the migration tool could not connect to my shopify store. Tech support changed permissions in my shop manually and claimed it was working, but this didn't help. They promised to follow up by email - all I got was canned troubleshooting instructions which were not useful. Good luck!

Printed Heron
Estados Unidos
Alrededor de 3 horas usando la aplicación