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The Cart2Cart service and team have been very consistent in providing timely responses and helping us through multiple challenges to meet our data migration needs. I highly recommend them and would use them again.
Awesome and helpful company. Making migration very straightforward. I have a Magento store and now I can finally move it to Shopify with their help.
We have used Cart2Cart for many sites now and the process is always pretty smooth. As with any migration, certain data is not migrated, etc., but we do our homework and the staff at C2C tried to educate us beforehand as well. No scaling issues on sites with 500 orders to 50000 orders. Will use it again and Oleksander provides excellent and quick support.
Our two companies used the app to migrate more than 6.000 Skus from our old e-commerce provider to Shopify Plus, and we are very happy with the results! Cart2Cart support went the extra mile to help us troubleshoot some issues with our data and recommend possible courses of action related to future improvements. Highly recommend their services and trust them to be fully capable of solving any migration issues you might have while transitioning to Shopify.
Thank you so much for taking the time to write this review! We work hard to meet expectations of our clients, and we’re happy to hear we hit the mark for you. Don't hesitate to contact us whenever you need us because Cart2Cart is always here to serve you.
OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.
Customer support, once they responded was helpful with getting my data transferred to my new web host. I was unable to utilize the app myself, as the app attempts to automatically connect to your old host's page and doesn't prompt the user to enter any 2FA attempts that the old host may send you. If it wasn't for customer service, the app would be otherwise unusable.
Thanks for the feedback! We're really glad our support team could help you get your data moved over. Sorry to hear the app gave you trouble—especially with the 2FA part. That definitely sounds frustrating, and we appreciate you pointing it out. We're looking into ways to make that process smoother
Magento to Shopify migration that saved us SOOO much time
La experiencia con la migración de productos ha sido completamente satisfactoria. Lo recomiendo mucho!
¡Muchas gracias por tu comentario!
Nos alegra saber que la experiencia con la migración de productos fue completamente satisfactoria.
Agradecemos mucho tu recomendación y estamos aquí para ayudarte cuando lo necesites. 😊
Saludos cordiales,
Cart2Cart Team
I initially had a very frustrating experience with this app. I paid €180 for a migration from Lightspeed to Shopify, hoping for a clean transfer of my existing store data (products, sites, categories, redirects, menu navigation). As I'm dealing with health issues, I wanted to ensure a smooth transition by February 1st.
Unfortunately, the app only transferred my products, which I could have easily done myself with a CSV file. All my previous work was lost, and I'm now missing important details like tags and categories. I was also disappointed by the lack of response from Cart2Cart for several days.
However, I'd like to update my review. Since my initial feedback, Cart2Cart has apologized for the issues I experienced and issued a full refund. They are also allowing me to keep the transferred data. While I'm still not satisfied with the initial service, I appreciate their efforts to make things right.
I would recommend that Cart2Cart focus on improving their data migration process and customer communication to avoid similar issues in the future.
The app boasts a straightforward design, making it easy to navigate even for non-technical users. Setting up the migration process is relatively painless.
Cart2Cart is a game-changer for Shopify migrations. I switched from Woo, and the app flawlessly transferred all my products, categories, and customer information. It's a must-have tool for seamless transitions. Thanks for the help!
si nous somme ici c'est pour avoir quelque chose , argent ,depuis que j'ai instalé cette application je ne vois pas quelque chose changer dans ma boutique. Je me dit que je dois apprendre mais qui m'enseigne? Si vous m'aidez à avoir de l'argent c'est là que je peux vous payer. Soit vous faites le travail ou vous me montrez comment le faire.
The app has limited functionality, is cumbersome, is expensive, and especially the customer support staff is unresponsive.
Switching from open cart to Shopify was made stress free with cart2cart. Their accuracy in migrating my product data is impressive.
Cart2cart is the real deal! They handled my pretashop to Shopify migration impeccably. Will definitely consider their service for future project
Cart2cart’s migration tool was incredibly user-friendly. I had my Magento store transferred to Shopify within hours without any hiccups
I gave up. After 4 hours of back and forth with technical support, the migration tool could not connect to my shopify store. Tech support changed permissions in my shop manually and claimed it was working, but this didn't help. They promised to follow up by email - all I got was canned troubleshooting instructions which were not useful. Good luck!
Amazing experience! Was skeptical at first for use on a complex Shopify to Wordpress migration boasting more than 10K products and 20K images. Any and all concerns were quickly forgotten. We migrated images, orders, customers, products, pages, posts, discounts, categories, and tags flawlessly. What minor issues I did encounter were addressed in hours by the fantastic support team. Upsell recomendations were valuable and context relavent. Would not have been aware of or purchased without critical feedback from the sales staff. HIGHLY recommended!
I was initially concerned that my customizations on my old store wouldn't be transferred properly to Shopify, but I decided to give Cart2Cart a try. I was pleasantly surprised that the app was able to successfully transfer all of my product data and customer information to my new store. The migration process was efficient and the results were satisfactory.
Use their demo migration from Oscommerce to Shopify and the few items transfer will show all the html texts on the items products description. No good if you have thousands of products to transfer
Hello hardtechgroup,
We understand your disappointment and totally agree that it's not okay when the store data isn't transferred as promised. Please, message the ID number of your migration to support@shopping-cart.com so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.
Awesome app, you can basically get all data from your old store to new one (customers, orders, products, categories and reviews)
Thanks a lot for your review! Much appreciated)
Customer service was helpful, Easy process, had to wait a little long for migration to work but overall very helpful
We started our migration plan from Magento to Shopify and really loved it! Cart2cart support is available and resolves major technical problems such as the one we had in our FTP connections with the host. They were there for us even when we had not paid any penny!
We are so glad that you're happy with our service. Hope you enjoy your new store.
Best regards,
Cart2Cart Team
I was very pleased with the service and support I received from Cart 2 Cart. I was migrating a Volusion 1 site to Shopify with over 2,000 products and 4,000 customer records. It's a bit of a leap to rely on a service like this to do an auto transfer of data, but their interface was pretty easy to use and the online chat was helpful during setup.
We launched the transfer late in the day and when I got up 9,000+ records were transferred. We had a glitch in the data migration process, as a non-standard field we did not have mapped within Volusion did not transfer over. Cart2Cart support handled it and within 24 hours we had revised the data mapping and had a perfect match.
I would definitely recommend the Cart 2 Cart service.
Lots of thanks for your feedback, much appreciated! We try our best to bring our clients the highest service level we can.
Best regards,
Cart2Cart Team
Ho utilizzato questa app ma parecchie cose sono da migliorare. Il passaggio da Woocommerce a Shopify ha necessitato il lavoro di due giorni del supporto. In ogni caso la trovo molto costosa e troppo rigida e non ti fa risparmiare tanto tempo piuttosto che utilizzare dei plugin che fanno le stesse cose e costano meno se hai piu' lavori da trasferire
We are extremely sorry that you aren't completely satisfied with your Cart2Cart experience. Unfortunately, the service cannot cover all the possible customizations a store might feature, and that is why the Support team sometimes needs to step in,
Thank you for the review. We will do our best to improve the service so that Cart2Cart not only meets but exceeds our customers' expectations.
We used this app to migrate all of our data from one instance of shopify that was owned by an IT provider to another that we control. Our business hostory is incredibly important and we tasked Cart2Cart with the job - they were amazing from start to finish! Follow ups, test migrations and repeat migrations in case something wasn't right the first time. I highly recommend using the Cart2Cart app and we are grateful we found them to help us in this task.
Absolutely Awful,
Used this service to minimize my migration work for a Wix store, Migration was painful and required support. This was a fresh Shopify store with no other Apps installed. Then every previous customer emailed a re-confirmation email. Car2Cart store took no responsibility (I didn't email them!) and was incredibly unhelpful, offered no refund. This created twice the amount of work I was trying to avoid.
But I've been offered %50 off the next time I need my workflow ruined...
Hello,
Please, accept out sincere apologies regarding your unpleasant experience with Cart2Cart Store Migration App. We'll do our best to offer you an optimal way of resolving the problem. Feel free to contact us any time.
Regards,
Cart2Cart Team
This app is very robust and provides a convenient method of transferring over files, products, orders etc to your new site. Their customer service is excellent. They are available 24/7 and they typically reply in minutes. If you need your important data migrated over from one website to another in a fast and timely fashion, then Cart2Cart Store Migration App is the app for you to use. I will definitely make more use of this app on future projects.
We used this app to migrate our current online store to shopify. It went very well. No complaints.
This app has worked great to migrate my shop from Bigcommerce to Shopify! It has saved me so much time
This app has worked great to migrate my shop from Volusion to Shopify! It has saved me so much time by not having to move all of the content manually.
I have used this app twice to migrate content from BigCommerce to Shopify. Both times it worked perfectly and saved me a ton of time over trying to transfer products and categories manually as the bulk upload features of both platforms is very different. Definitely worth the money!!
very easy simple app to use, great customer service and helpful.
will recommend some friends.
Nice work!
Very easy and intuitive application. With a cost not too high allowed me to move my catalog with over 70 thousand references and over 200 thousand customers.
Very recommended, it helped us to save time and money!
The migration was flawless and with no errors. I had multiple correspondences between me and their team (customer support, technical support, etc.) and they were very helpful in assisting me. I needed a custom migration and they set it up for me in less than 24 hours. Overall very satisfied with their service and I cannot recommend them enough.
A very helpful app, especially for big store. Easy to use and with a good customer care. FIVE STARS
Thank you very much for this application. All of my products have been uploaded immediately. Thank you also in your help
Great app!! The support of Cart2Cart is very good. As I have not done this before it's reassuring to know that they are there to help you through it. The app has really simplified the transfer of my data with many selections to choose from. Highly recommend!
fast, easy, and reliable. thank you guys for your help and quick response. i enjoyed working with you guys.
We used cart2cart migration for our store from 3dcart to shopify. The staff were very helpful to answer all of our questions and handled the migration smoothly.
Great service, and the app seems to be working as advertised so far. Thank you so much for your help, team! You are legends!!!
moving from yahoo, so far so good! help by chat and moving along and importing now the products and data
Was a little stressful in the first hour trying to set up and I gave up, but the support staff ere excellent contacted me by email and set it all up for me after solving the issue. The migration then went well and all was done! Would never have been able to do it without the support staff but they were fantastic and we got the job done thanks to their great assistance.
Still 0 Star.
The migration service is poor.
I'm try the full migration but I just lost my time. the synchronization sistem is too much Bad
And Now I just need my Refund by my add fund but they don't give it to me.
UPDATE
They starting refund process AFTER 2 WEEKS. And they is SO ANOING because I’m just want my Refund and they still saying many times
“ We will be able to add $50 to your Cart2Cart account, if you change the review in Shopify. It is very important for us.”
Really they Don't care about CUSTOMERS and a GOOD Quality Service.
Hi there!
Please, accept our apologies about your migration outcome. We are extremely sorry to hear that it didn't work out as expected, and have already provided a refund for it.
Thank you for trying Cart2Cart. We hope next time it will be a satisfying experience.
I had some issues in the migration which took more time that it should to fix (2 weeks), but overall, the app works.
Be very careful to ensure that you have selected the right options and make use of the live chat function before the full migration to ask if what you have done is correct
Hello, David,
We are sorry that you had to wait longer than expected for your migration issues to be fixed, so please accept our apologies.
We will work to prevent issues like this in the future and hope to see you back for a totally flawless experience.
We were able to easily bring over all of the important product and customer data we needed to Shopify. Saved me countless hours and great support when I had questions as well! Thank you!
Great customer service and good job.
They are able to reply to all the questions in the livechat!!!!
I have used this service 4 times now. It always works exactly as described and saved me countless hours of work setting up my new store. Customer service has been wonderful whenever I've needed help. It is so nice to be able to talk to support after hours (which is when I'm usually working on things like this). :)
I have to update my review, this app transferred the products over with the pictures and descriptions. But seems to have caused a lot of issues. Redirects are not proper, titles/descriptions now have utf decoding issues. Pay for the basic features and plan on doing all of the labor intensive stuff by hand.
Thank you for taking the time to leave the review! We work hard to deliver the best experience possible to each customer.
Best regards,
Cart2Cart Team
I used this migration to switch from Big Commerce to Shopify and worked perfect. Well worth the $128.
POOR order migration service
While it was importing, It was stopped at certain period, and requested to run again. they did send all customer and text message notification turned ON
and all the customers got tons of email and order confirmation text messages....some customers were received text messages for few hours
This was DISASTER !!!!
We totally understand your frustration, and apologise for the situation with unwanted messages for your clients.
Unfortunately, our technical engineers couldn't help it, since the situation has been caused by the specific setting of the "Shopify Flow" plugin installed on your Shopify store.
Our support team has emailed to you the details showing how to disable the setting to stop the notifications.
Best regards,
Cart2Cart Team
Great time saver from Wix to Shopify. Don't expect it to be a perfect 'clone' you will have to add a theme and tweak a few bits in Shopify yourself after migration. Be the new cart will be better. It's saves so much time and gets you up and running quickly. I had some fantastic on-line help from chat support also. It's not scary but you are not alone ;-)
I tried it before, It works very good. It can import images, customer database to shopify from oscommerce.
Thanks a lot for sharing your positive experience with Cart2Cart! We are happy you're satisfied with your migration.
Best regards,
Cart2Cart Team
What a fantastic service! CART2CART migration tool is the easiest to install and fastest migration tool. They give me options to decide what I want to move over and I got confirmation prior to starting that the set up was all correct. I like having a page that I can watch that tells me the expected time and the progress - couldn't be easier. Thank you Cart2Cart for this tool and making this process simple!
Used this to migrate from Volusion to Shopify. It did a good job of migrating all of my products. Migrating previous orders and customers was a little less successful. When I contacted customer service, I would have had to give them login info and passwords for both my target and source stores. Which I didn't feel comfortable doing. I would have rather them looked at my CSV files.
If you have a lot of products and photos it is most likely worth the price.
Thanks for sharing your opinion! We totally understand your concern about providing store access details. Unfortunately, there is no other way to fix the issue in your new Shopify store.
We take every measure to ensure total security for our customers' sensitive info, details are here: https://www.shopping-cart-migration.com/security-policy-2
Best regards,
Cart2Cart Team