리뷰 (248)

전체 평점
3.8
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  • 평점의 73%가 별 5개입니다
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2023년 7월 3일

I gave up. After 4 hours of back and forth with technical support, the migration tool could not connect to my shopify store. Tech support changed permissions in my shop manually and claimed it was working, but this didn't help. They promised to follow up by email - all I got was canned troubleshooting instructions which were not useful. Good luck!

Printed Heron
미국
앱 사용 기간 대략 3시간
2018년 2월 5일

oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!

Lonesome Pine Quilts
미국
앱 사용 기간 대략 2시간
2023년 2월 9일

Bad and very unpleasant customer service. 30 minutes of chat, for simple questions. They say they'll get back to you by email, but I'm still waiting.

Moreover, when you delete the application, it is still present on your store. The chat support is unable to explain why and give a solution.

Menviking
프랑스
앱 사용 기간 대략 2시간
2017년 10월 25일

The had excellent support but after 30 minutes of chat they needed an expert to look at why it wasn't working for my site. They requested control panel passwords and FTP info. and I was not comfortable with that. Here's to hoping I find a simpler app.

Masonbeesforsale Com
미국
앱 사용 기간 대략 4시간
2024년 1월 24일

The app has limited functionality, is cumbersome, is expensive, and especially the customer support staff is unresponsive.

잔바리
미국
앱 사용 기간 대략 1시간
2021년 4월 8일

Our two companies used the app to migrate more than 6.000 Skus from our old e-commerce provider to Shopify Plus, and we are very happy with the results! Cart2Cart support went the extra mile to help us troubleshoot some issues with our data and recommend possible courses of action related to future improvements. Highly recommend their services and trust them to be fully capable of solving any migration issues you might have while transitioning to Shopify.

Norsat International Inc.
캐나다
앱 사용 기간 2분
답글 Cart2Cart개 2021년 4월 9일

Thank you so much for taking the time to write this review! We work hard to meet expectations of our clients, and we’re happy to hear we hit the mark for you. Don't hesitate to contact us whenever you need us because Cart2Cart is always here to serve you.

2017년 8월 2일

OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.

1800marketer Com
미국
앱 사용 기간 13분
2021년 9월 30일

Use their demo migration from Oscommerce to Shopify and the few items transfer will show all the html texts on the items products description. No good if you have thousands of products to transfer

hardtechgroup
미국
앱 사용 기간 31분
답글 Cart2Cart개 2021년 9월 30일

Hello hardtechgroup,
We understand your disappointment and totally agree that it's not okay when the store data isn't transferred as promised. Please, message the ID number of your migration to support@shopping-cart.com so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.