Samlet vurdering
4,1
Antall per vurderingsnivå
  • 75 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 17 % av vurderingene er 1 stjerner
5. juli 2017

This product isn't working and they are having me wait 24 hours so they can figure it out as tech support isn't available.

Lifetree Wellness
USA
2 måneder bruker appen
12. februar 2019

I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: "I have put the highest priority to this task and ask techs to work on it first thing tomorrow", then you wait, then you will get an email asking for "examples" of the issues, which they already have, but because they are in Russia, it will take 24 hours for you to hear back, if at all, and then it will be with another question, to which they have the answer. Like I said, missing order and still NOTHING from them except . . . the highest priority etc. You never hear from them to even know what the status is. Use another company, or find a guru to do it for you. Save yourself the headache.

Posh Baby
USA
2 måneder bruker appen
26. mars 2019

good support team for responding, extension easy to use to export a magento website i have a 10 000 products, 5000 customers...

la maro
Frankrike
5 dager bruker appen
30. april 2018

Was in the middle of preparing a csv file to upload our products from Big Cartel to Shopify. Then we searched for a simpler solution and found Cart2Cart.
Couldn't be happier with the results.

H Street Skateboards
USA
5 dager bruker appen
11. august 2019

We used cart2cart migration for our store from 3dcart to shopify. The staff were very helpful to answer all of our questions and handled the migration smoothly.

Jennifer Bradley Cosmetics
USA
4 dager bruker appen
9. august 2020

After the transfer my images were not available for use independently of their product listing. I cannot use an existing image on another product. I will have to re-upload all images to actually have them in the system. All images for theme and design elements are also not included. Every image for my website will have to be uploaded manually. Subscribers are also not included in the transfer so you will lose all of your subscriber information. If a customer has created an account, it will no longer exist. Double check all of your links and data because the transfer does not work as well as it claims. It would be easier and save you time and money to just do everything manually to ensure that you have all of your data and that everything works correctly. This is a relatively useless app.

Wychbury Ave Soap
Canada
Rundt 2 måneder bruker appen
Cart2Cart svarte 10. august 2020

We are extremely sorry you've found your migration far from being satisfactory. We are working hard to provide the widest scope of the migrated data types, yet API restrictions of the platforms don't allow Cart2Cart to migrate design and theme elements, as well as images that aren't connected to any of the products.
We list the data types that can be migrated on the product page here - https://www.shopping-cart-migration.com/shopping-cart-migration-options/wix-to-shopify-migration, and we also encourage our customers to try the free Demo migration to see how the service will work for their particular case.

Our Support Team is ready to assist with your migration issues, but they need your permission to investigate the case. Could you please provide the examples of the missing images using this link https://www.shopping-cart-migration.com/contact-us
We hope we will be able to improve your migration results.

Kind regards,
Cart2Cart Team

4. juli 2020

Ho utilizzato questa app ma parecchie cose sono da migliorare. Il passaggio da Woocommerce a Shopify ha necessitato il lavoro di due giorni del supporto. In ogni caso la trovo molto costosa e troppo rigida e non ti fa risparmiare tanto tempo piuttosto che utilizzare dei plugin che fanno le stesse cose e costano meno se hai piu' lavori da trasferire

CBD360 Europa
Sveits
4 måneder bruker appen
Cart2Cart svarte 6. juli 2020

We are extremely sorry that you aren't completely satisfied with your Cart2Cart experience. Unfortunately, the service cannot cover all the possible customizations a store might feature, and that is why the Support team sometimes needs to step in,

Thank you for the review. We will do our best to improve the service so that Cart2Cart not only meets but exceeds our customers' expectations.

15. november 2016

it doesnt let you choose which orders to migrate on the free plan. so it migrated test orders that we didn't need, there's just no way around it unless you buy the higher plan

Hamopride
USA
3 måneder bruker appen
23. november 2017

TERRIBLE!

I needed to just remigrate the same files over i already paid for, they wanted me to pay again.

After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc...

What a terrible experience, hours and hours and hours of time lost.

Crracing
Canada
Rundt 1 måned bruker appen
Redigert 13. august 2019

NEVER would I use this again. I give one star just because their pre purchase sales ability is very good! There is so much work to do after they HAVE YOU do the migration. Customer service was delayed emails, and the time I made a lady speak to me and struggled to understand her, it was no help. They wanted MORE money, and it took everything over in a jumbled mess.

Fountain Alley BodyCare
USA
Rundt 1 måned bruker appen
Cart2Cart svarte 13. august 2019

Please accept our apologies about this situation with your migration. We are extremely sorry about the delays and are ready to fix the issues with your data that has not been moved over correctly as fast as possible.

However, without the examples, our techs won't be able to find the reason for this issue.

Our support team has contacted you about this problem, so if you could point out to them what entities you're not happy with, it would help speed up the resolution.

Kind regards,
Cart2Cart Team