Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
30 de enero de 2024

I have removed the plugin from the site multiple times by installing and uninstalling, but it refuses to go away! I am also unable to contact support after the item has been (partially) removed. Even on this page it still shows the "Open app" button instead of the "Install" button but when I click, it takes me to a page with a weird, unrelated, unhelpful link. Please remove!!!

LoveScotch.com
Estados Unidos
Alrededor de 2 años usando la aplicación
CartBite respondió 31 de enero de 2024

Hello,
Despite several attempts, there hasn't been any response to our messages sent via email, SMS, LinkedIn, or Facebook. It's worrying that there has been no reponse across any platform.

Regarding the installation/uninstallation of the app, this process is managed within the Shopify app section. Additionally, it's important to note that we don't make any changes into your theme. You can simply remove the app from Shopify, and the uninstallation process will be completed seamlessly.

We are committed to providing exceptional customer service, so it's disheartening to receive a 1-star review for a situation that is beyond our control.

26 de junio de 2022

Unprofessional asking for a review on an app after not even having it for a day. I would have been more than happy to leave a review after having a chance to review the product. Unprofessional to email me telling me I forgot to review it.

goodviibesco
Estados Unidos
Alrededor de 1 hora usando la aplicación