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2024년 1월 30일

I have removed the plugin from the site multiple times by installing and uninstalling, but it refuses to go away! I am also unable to contact support after the item has been (partially) removed. Even on this page it still shows the "Open app" button instead of the "Install" button but when I click, it takes me to a page with a weird, unrelated, unhelpful link. Please remove!!!

LoveScotch.com
미국
앱 사용 기간 대략 2년
답글 CartBite개 2024년 1월 31일

Hello,
Despite several attempts, there hasn't been any response to our messages sent via email, SMS, LinkedIn, or Facebook. It's worrying that there has been no reponse across any platform.

Regarding the installation/uninstallation of the app, this process is managed within the Shopify app section. Additionally, it's important to note that we don't make any changes into your theme. You can simply remove the app from Shopify, and the uninstallation process will be completed seamlessly.

We are committed to providing exceptional customer service, so it's disheartening to receive a 1-star review for a situation that is beyond our control.

2022년 6월 26일

Unprofessional asking for a review on an app after not even having it for a day. I would have been more than happy to leave a review after having a chance to review the product. Unprofessional to email me telling me I forgot to review it.

goodviibesco
미국
앱 사용 기간 대략 1시간