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Doesn't ever work properly. ShipBob makes way too much money to have such a shitty app. Hire some new devs and make it work. 80% of the time, rates don't load for domestic shipping. Forget about it for international orders, it doesn't work for that.
This app is the worst! It does not pass in accurate rates that ShipBob is charging and there is no ETA on when that will happen. You have to also pay Shopify an additional $20 / month just to even use this app. Don't download it...
randomly stops working and my customers can't checkout during a big sale. has happened 4 times now!
It seemed to work for some time until recently when I noticed that it significantly overcharged an order. I am not sure if it was because of the new carriers of Shipbob, but we're talking of a $30 discrepancy. I tried to troubleshoot and redo the shipping zones of our Shopify store, but it only made a turn for the worse when Cartbob stopped working completely. Now customers get the same prompt, "This order can’t be shipped to your location. Contact the store for more information." Kindly advise on what to do. The idea behind the app is great, but it's not working properly.
This app does not work. It always says "This order cannot be shipped to {location}". I upgraded my shopify account to add custom carrier shipping, so it was disappointing that this feature did not work.