CartBot: Gift with purchase
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Avaliações (483)
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Very good and simple to use app with great/fast service. Would recommend!
10/10
Easy to use and works so well with the Bundler app.
Great app, it works as described, we have been using it for years now.
This is a really good tool I use it to combine a subscription product with Hardware. Yes I could replace the add to cart button with a custom coded add to cart but I had issues as we have product variants and I wanted the native variant selection shopify products has to work. This solved the issue. In use on 3 of my sites, support interaction has been great. They solved an issue with a Free Gifts I wanted to add dependant on cart value, they sorted the issue straight away. Definitely a positive review.
Thank you so much for your review :) It is great to hear that you like the app and our support team :)
Working with you is a pleasure :)
Cartbot app team
Works great for our purposes where we sell bulk product and the container needs to be added. The support staff are super helpful when we have run into issues and resolve anything quickly.
We were super frustrated with their min/max product issue earlier - it wasn't adding gifts based on quantities which led to a lot of complaints.
After speaking with Marko & Peter, they diagnosed the issue and fixed it, it is now working as intended.
Just like any other user, at the end of the day we just want a prompt solution to our problem, and the team delivered it.
Hi,
To anyone reading this, we are working with the merchant on resolving the issue in their shop. If anyone else experiences any issues with their bots, just send us an email to support@cart-bot.net
@LadyBossFoodie, we are waiting for your promotion to end so we can resolve this issue in your shop. Please let us know when you are ready by sending us an email to support@cart-bot.net
Thanks,
Cartbot app team
We've been using this app to simply add a 'free sample' for every purchase. It's super simple to setup and I've NEVER had any issues after it was created.
The only missing feature is that there is (that I can find) no way to have a rule *exception*. For example, if someone adds just a Gift Card to the cart CartBot will still add the sample (which requires shipping) thus adding shipping fee to the gift card only order.
Awesome in theory, just doesn't fire every time. And when you are doing hundreds of orders a day, can become a part-time job trying to correct fulfillment.
UPDATE: Their customer service has done everything they can to try to fix this and I think they deserve the 5 stars. Their app has helped me a ton and is definitely better than when I first installed it. I would recommend.
Hi,
We have sent you an email and tried to contact you regarding this. If you can get back to us on the email, we will be more than happy to check what exactly was going on there and how to resolve this :) We usually just need the screenshot of the order so we can reproduce the issue and check what is going on there ;)
Looking forward to your reply,
Cartbot team
Best app so far. Well designed, fast and simple to use. Customer support team is awesome, special thanks to Peter and Josh.
