CartBot: Gift with purchase

App can be tricky to make work the way you want it to. I could get past that if it wasn't for the slow support.

Unlike almost all other apps I've used on Shopify, they only have support via email - not chat.

That could be okay, but the email responses are very slow, especially considering that issues with this app can impact conversion rate and shopper experience quite significantly.

This is a really good tool I use it to combine a subscription product with Hardware. Yes I could replace the add to cart button with a custom coded add to cart but I had issues as we have product variants and I wanted the native variant selection shopify products has to work. This solved the issue. In use on 3 of my sites, support interaction has been great. They solved an issue with a Free Gifts I wanted to add dependant on cart value, they sorted the issue straight away. Definitely a positive review.

We were super frustrated with their min/max product issue earlier - it wasn't adding gifts based on quantities which led to a lot of complaints.

After speaking with Marko & Peter, they diagnosed the issue and fixed it, it is now working as intended.

Just like any other user, at the end of the day we just want a prompt solution to our problem, and the team delivered it.