CK: Abandoned cart on WhatsApp
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Reviews (279)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and seamless Shopify integration. They appreciate the user-friendly setup and effective automated messaging, especially for abandoned cart recovery, which significantly boosts sales. The customization options allow for tailored communications, enhancing customer engagement. Additionally, its multilingual support makes it ideal for international businesses, offering good value across both free and paid plans.
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La app me ha cobrado por tres meses , más de usd 300, los whatsapp no llegan en Colombia, cobran sin verificar el funcionamiento, hay otras que por solo usd 10 al mes, y envían perfecto. Solicitaré un refund, por lo anterior
Gracias por compartir su opinión. Nos gustaría aclarar algunos puntos para mayor transparencia.
Durante el período de tres meses mencionado, los mensajes de WhatsApp se enviaron y entregaron correctamente a clientes en Colombia. Tras revisar juntos los registros de entrega, el comercio confirmó que los mensajes fueron recibidos, y que la inquietud planteada estaba relacionada con el valor comercial de los mensajes, y no con un problema de entrega.
Nuestra estructura de precios y el funcionamiento de las automatizaciones (los mensajes se envían a todos los pedidos que cumplen las condiciones una vez que la automatización está habilitada) fueron explicados claramente antes y durante el uso del servicio. También recomendamos desactivar la automatización si no se ajustaba a las necesidades del negocio, pero esta se mantuvo activa.
Entendemos que cada negocio evalúa el valor de forma diferente, y siempre estamos disponibles para ayudar a los comercios a revisar su configuración y asegurarnos de que se alinee con sus objetivos. Cualquier persona con preguntas puede comunicarse directamente con nuestro equipo de soporte.
super helpful team and great app. I'm running a fashion store with 40k monthly revenue and CK whatsapp's automated abandoned cart messages bring me at least 5-10% of that revenue!
Very good experience. Was able to recover so many abandoned carts. Very fast response from their engineers. love it!
What an amazing customer support. Great app, with super easy to use and useful features and the best part is the support.. To good. Thanks team :)
I have only had this app a couple of days and already it has recovered a checkout as the bundle the customer had selected didnt have an option that my customer wanted. CK by sending the automated abandoned checkout message, allowed me to easily get into a comversation with the customer who ended up ordering over double his initial cart. A must have for Shopify stores and highly reccomended.
I had a few setup issues but mostly user error probably due to me being excited about the app and trying to set it up in a hurry, but Vinodh kindly and very promptly checked everything and corrected any errors for me. The app works flawless and no doubt is going to have a huge increase in my recovered checkouts. Thank you
Es una de las mejores apps que hemos usado hasta el momento. El retorno de venta que genera es totalmente medible. Además el soporte es super rápido y siempre te ayudan con los requerimientos técnicos.
We’ve been using this app almost for 2 years and haven’t experienced any issues so far. We are using the paid VIP plan mainly because of the Automated WhatsApp Messages and WhatsApp CRM features, which work very well for our needs. We also actively use the chat feature on a regular basis.
Their support team is very responsive and provides quick solutions to our requests, even on weekends. Highly recommended.
The app is too good for all your marketing & utility notifications. Easy Setup & works seamlessly without any issues.. Best part is the proactive & super quick support of the team. They are always available for help!
Le support est super réactif et l'application permet vraiment de tout automatiser notament pour récupérer les paiements abandonnés. C'est vraiment rentable
Me gusta mucho la aplicacion, a pesar de lo simple que se ve es super funcional, envia campañas de marketing, recordatorio de carrito abandonado y más, ademas de que el soporte tecnico es rapido y responde siempre que estan disponibles!