Cartify Custom Product Options

Dear Love Doll Store Owner,

We're sorry to hear that your experience with our app wasn't satisfactory. We understand your concerns and would like to provide clarity on how our app operates:

Our app streamlines the customization process by integrating custom details seamlessly into the main product. Here's how it works:

- No Additional Charge: If there are no extra charges for custom options, our app simply incorporates the details into the main product and adds them to the cart.

- With Additional Charges: For custom options that incur an extra cost, our app creates "Personalization Price" product variants, consolidating all additional charges within a single product. This prevents clutter in your store and simplifies management.

Regarding the cart items:

- If the main product is removed from the cart, the associated "Personalization Price" product is also removed.
- Similarly, any changes in product quantity are handled seamlessly.

We're not encountering a bug; instead, this approach conforms to industry standards.

We have sent you an emails with further details, and looking forward to hearing back from you. Please feel free to reach out with any further issues, queries, or questions at support@cartifylabs.com. We're here to assist you and provide any necessary help.

Best Regards,
Cartify Labs