Cartloop SMS Marketing , 101 recensioner

amazing customer service, the agent Alexandra helped me setup all the possible campaigns and answered all my queries very professionally. 100% recommended top app with extraordinary customer support 5 stars!

Cartloop has been absolutely amazing - especially in helping us recover 30-40% of our abandoned carts, will highly recommend

i love the support here at cartloop! Some awesome features are coming on the way and i cant wait they are game changing!

I have just started to use the APP and so far the set and support have been amazing. If this is my experience as a customer I'm excited for my customers and fully trust the Cartloop team. Fingers cross the revenue comes through.

Cartloop's conversational SMS is a game changer! The conversion rate from the abandoned cart recovery is 2x better than the automated flow in the SMS platform I use. It's a no brainer to switch and save more sales. Additionally, the Cartloop team is incredible! Alexandra and Lisa have been so accommodating and they've helped us configure everything exactly how we need. They stay in constant touch via Slack about results and new features. 10/10! :)

We've made multiple 6 figures with this app in a few months! My team and I love this app, it has truly driven so much change for our business. The world is asking for more personalisation and Cartloop truly is the best way to start

customer service is top class. the team goes out of their way to assist you and ensure your campaign is performing.

I'd give it zero if I could. I've never had so many issues with a shopify approved app in the 4 years I've been in business. 1. I had so many glitches in the first 24 hours that my customers were completely frustrated and confused. Cartloop's system got stuck in a loop and kept sending the same text message over and over and over again. Embarassing. 2. I woke up this morning to 300+ international subscribers on my list. Which is a problem because A. I don't ship internationally and B. I'm not going to pay for credits to send campaigns to subscribers who can't even order from me. And C. I did not have 300 international visitors to my website last night per my Google Analytics. Which means someone (likely Cartloop) added 300+ bogus subscribers to my list. And I'm not okay with that. 3. Their payment plan is not clearly laid out. The essentials plan says "Unlimited Messages" in exchange for 10% of sales. But when I try to send a campaign to my subscriber's list, I was informed that I needed to pay for more credits. SO they're going to get 10% + the cost of credits. Which is massively expensive when compared to other text services, but wouldn't be so frustrating if they'd just explain that in the first place.

Really good app. It's got us more orders on our web store. Excellent customer service. Highly recommend.

The conversion rate with this application is impressive. In addition, they are very professional in their messages and perfectly understood the tone with which our brand communicates. - Not only do they close sales, but they improve the experience of our visitors with fast, personalized responses to their questions.