Cartloop SMS Marketing

Cartloop SMS Marketing

by HonestTech

1:1 Conversational SMS Text Marketing, Cart Recovery & Chat.

4.8 of 5 stars(67 reviews)

Text Customers. Grow Sales.

Text customers 1:1 and start growing like never before. Cartloop provides SMS Text Marketing, Popups and Customer Support, all in one app.

1:1 Conversations At Scale

Grow sales and increase customer lifetime value. Cartloop recovers more carts and turns visitors into shoppers using an emotive approach.

SMS Marketing & Support 24/7

No more lost sales. Add 24/7 support to your store without lifting a finger. Answer questions about payments, products, shipping and more.


About Cartloop SMS Marketing

SMS Marketing Your Customers Will Love

A Top Rated Shopify SMS Marketing App. Convert and delight more shoppers than automated text messages. Cartloop helps Shopify brands build a compliant SMS marketing list and grow like never before.

Shopify SMS Marketing and Support Done-For-You

  • Cart abandonment flows
  • SMS marketing campaigns
  • Popups to grow your SMS and email lists
  • Pre/post-purchase SMS support by real people
  • Cart abandonment insights to find out why your customers are churning
  • Segmentation for personalized SMS marketing
  • Two-way SMS conversations done-for-you
  • Unique discount codes
  • Custom short links for a branded SMS experience
  • Dedicated phone numbers for two-way SMS experiences
  • Works with Klaviyo, Recharge, Gorgias, Zipify, Zendesk.

Personal 1:1 Shopping over SMS

Cartloop Live Experts connect with your customers in real-time with an emotive approach, helping them navigate shipping questions, finding the right products and closing sales with personal attention that builds confidence and trust in your brand.

Cartloop Live Experts Help Your Customers 24/7 with * Product information * Assistance with failed transactions * Personalized product recommendations * Shipping and delivery information * Upsells and cross-sells * Technical assistance

Increase customer lifetime value, build customer loyalty, keep audience attentive, boost conversion rate, reduce abandoned carts effortlessly & live recover abandoned carts.

14-Day Unlimited Free Trial

Get started for free. Your first 14 days, on us. Unlimited SMS sends and unlimited revenue driven in your free trial period. You don't pay a dime for the first 14 days.

Why Cartloop

  • 24/7 Live Experts to assist your shoppers
  • +31% Conversion rates
  • Popups for collecting SMS and email subscribers
  • Done-for-you SMS marketing and support through our White Glove service
  • Shopify Plus ready
  • $20,000+ in free credits with apps like Recart, Shogun, LimeSpot, ShipBob.

Track Revenue & Performance

See Cartloop performance by analyzing the generated revenue, conversations, conversion rate & more. Track revenue, orders, conversions & churn reasons.

Only Pay For Results

No more complicated monthly usage or complicated subscription plans. Get started with our free Essential plan and only pay when Cartloop liverecover orders.

TCPA and GDPR Compliant

Build a compliant SMS program with peace of mind. Cartloop is TCPA and GDPR compliant. Customers can opt-out of SMS communication at any time by replying STOP. Every opt-out request is processed automatically by Cartloop so you don't have to worry about a thing.

Integrations

Integrates with Gorgias, Zendesk, Klaviyo, ReCharge, Zipify, Carthook.

24/7 Support

We're here for you 24/7 via chat, email or dedicated 1:1 Slack support.

Integrates with

  • Recharge Payments,
  • carthook,
  • SMS Marketing,
  • Gorgias,
  • Klaviyo,
  • Zendesk

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Essential

Free to install

+10% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • 24/7 Live Experts
  • Pre & post-purchase support
  • Unlimited carts recovered
  • Dedicated 10DLC numbers
  • SMS Campaigns
  • Segmentation

Growth

$49/month

+7% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • Everything in Starter plan plus:
  • Abandonment insights
  • Unique discount codes
  • Custom branded links
  • Conversation insights

Pro

$299/month

+3.5% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • Everything in Starter & Growth plans plus:
  • Dedicated Success Manager
  • 1:1 Slack Support
  • Popups
  • Rewards

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

Planted

We've made multiple 6 figures with this app in a few months! My team and I love this app, it has truly driven so much change for our business. The world is asking for more personalisation and Cartloop truly is the best way to start

eCommsell

customer service is top class. the team goes out of their way to assist you and ensure your campaign is performing.

Developer reply

September 10, 2021

Hi Oday, thank you so much for your nice words - we love how well eCommsell is performing and the community you have built is fantastic📱

It's our pleasure to work with you.

xx Alexandra

Just Gorgeous Darling

I'd give it zero if I could. I've never had so many issues with a shopify approved app in the 4 years I've been in business. 1. I had so many glitches in the first 24 hours that my customers were completely frustrated and confused. Cartloop's system got stuck in a loop and kept sending the same text message over and over and over again. Embarassing. 2. I woke up this morning to 300+ international subscribers on my list. Which is a problem because A. I don't ship internationally and B. I'm not going to pay for credits to send campaigns to subscribers who can't even order from me. And C. I did not have 300 international visitors to my website last night per my Google Analytics. Which means someone (likely Cartloop) added 300+ bogus subscribers to my list. And I'm not okay with that. 3. Their payment plan is not clearly laid out. The essentials plan says "Unlimited Messages" in exchange for 10% of sales. But when I try to send a campaign to my subscriber's list, I was informed that I needed to pay for more credits. SO they're going to get 10% + the cost of credits. Which is massively expensive when compared to other text services, but wouldn't be so frustrating if they'd just explain that in the first place.

Developer reply

September 10, 2021

Hi Ashley,

We're so sorry to hear this. All the issues you raised were fixed immediately after you flagged them.

We'd hope you can give us a second chance to show Conversational SMS Marketing can change the way you interact with your shoppers.

I'm so sorry,

xx Alexandra